logo
Addresses
Licenses
  • NMLS # 739584
  • LMB # 100504230
Disclaimer
NMLS Consumer Access © New American Funding.
All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
  • Rating
  • About
  • Contact
4.16
Encompass
M
Macayla F
Van Buren Twp, MI
Posted on February 17th, 2024 05:46 PM
To not have multiple emails from different people asking for the same thing
5.0
Encompass
M
Marie L F
Vineland, NJ
Posted on January 26th, 2024 03:15 PM
Diana and Huyen were so easy to deal with. They did everything they could to help and make the process easy. The both were professional and friendly. I’m pleased.
Reply from Diana Lombard
February 5th, 2024 03:41 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
4.33
Encompass
T
Theresa M
Baltimore, MD
Posted on January 2nd, 2024 03:05 PM
If I would have known upfront that I would not be working with NAF. I went thru them expecting them to hold my heloc. now I have to deal with companies I am not familar with and are actually handling this heloc strangely.
Reply from Diana Lombard
January 12th, 2024 03:08 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
5.0
Encompass
M
MELINDA I B
Pomona Park, FL
Posted on December 29th, 2023 06:29 PM
They made it easy and answered my questions
Reply from Diana Lombard
January 8th, 2024 06:31 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
4.33
SFTP
J
Jessie S
Saint Paris, OH
Posted on December 7th, 2023 03:30 PM
Closed amazingly fast. We were kept in the loop much better than the last time, by far better.
Reply from Diana Lombard
December 17th, 2023 03:31 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
B
Belinda G
Lithonia, GA
Posted on November 19th, 2023 10:50 AM
Always explained everything
Reply from Diana Lombard
November 29th, 2023 10:53 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
4.66
SFTP
R
Robert T
Dallas, GA
Posted on November 18th, 2023 03:17 PM
Great start to finish.
Reply from Diana Lombard
November 28th, 2023 03:20 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
5.0
Encompass
R
Russel S V
Palm Bay, FL
Posted on October 7th, 2023 11:07 PM
Being in the situation where our paid-for home was being leveraged & the intensely personal reality of my partner's endstage cancer, made me more paranoid about "trust" (esp. re: money) than usual ...Diana & Susie kept it painless ... Much...
read more
Reply from Diana Lombard
October 17th, 2023 11:08 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
Encompass
C
Connie L
LaFayette, GA
Posted on October 5th, 2023 01:55 AM
Even though I live in a different state than my loan officer. Diana was always available to me and very knowledgeable with my loan and iam grateful for her expertise.
Reply from Diana Lombard
October 15th, 2023 01:57 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
Encompass
V
Vanessa D S
New Port Richey, FL
Posted on October 2nd, 2023 09:15 PM
Diana had a answer for all my questions and was very patient and helpful, making it a very stress free loan experience I'm very thankful to have her on my journey..
Reply from Diana Lombard
October 12th, 2023 09:16 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.