New American Funding - Diana Lombard

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-734-756-6024
Rating: 4.75

Loan Consultant | NMLS # 739584

New American Funding - Novi | Consumer Direct

4.75

(426)

Diana Lombard is a trusted Loan Officer who is ready to make your dreams of owning a home a reality and committed to providing the community with the very best in customer service, so come speak with New American Funding today and learn how...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(734) 756-6024

Novi, MI

https://www.newamericanfunding.com/mortgage-loans/DianaLombard

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4.75

(426)

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4.75

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. Dianna was always prompt in responding to my concerns and issues. I felt comfortable enough to bring them up to her because I knew she would provide me with an honest response.

Reply from Diana Lombard

June 16th, 2026 05:06 PM

Elza, I'm glad to hear that you felt comfortable bringing up your concerns with me. I appreciate your trust in my ability to provide honest responses. If you have any more questions or need further assistance, please feel free to reach out.

I loved that Diana lived in the same state as I do so we had a connection there. She was very responsive when I needed a response or had a question.At times the process was very difficult but whether we voiced our complaints to Hannah or Diana,...

Reply from Diana Lombard

June 15th, 2026 02:59 PM

Diane, I'm grateful for your thoughtful feedback. It's nice to hear that having a local connection was meaningful for you and that my responsiveness met your needs. I understand the mortgage process can be challenging, and I'm pleased that...

Professional,

Reply from Diana Lombard

June 10th, 2026 03:50 PM

Gilbert, I appreciate your positive feedback. I'm pleased to know that you found my service professional. If you have any further thoughts or questions, feel free to reach out.

Diana's collaboration and support throughout the loan process was greatly appreciated. Sometimes there were challenges based on information asked of us by others, and sometimes repetitive, but Diana was always willing to assist us in any way...

Reply from Diana Lombard

May 18th, 2026 03:50 PM

John, I'm thankful for your kind words and appreciation. I'm pleased to hear that my support and patience made a positive impact during the loan process, even when challenges arose. If you ever have more questions or need further assistance,...

Diana was very responsive and answered all questions quickly. My clients were pleased and we were able to close their purchase loan the same day they sold their existing home. Thank you for a seamless experience!

I had a wonderful experience working with Diana and her team. From start to finish, they were responsive, knowledgeable, and made the entire process feel smooth and stress-free. I truly appreciated their clear communication and support every...

Reply from Diana Lombard

April 23rd, 2026 01:36 PM

Thank you for your kind words, Heather. I'm glad to hear that you had a wonderful experience and that the process felt smooth and stress-free. Clear communication and support are important to me, and I'm happy to know they made a positive impact...

All involved were extremely friendly, courteous.timel and very professional. They all made the loan process without any hiccups or problems. They are the greatest.

Reply from Diana Lombard

April 13th, 2026 05:18 PM

I'm grateful for your kind words, William. It's appreciated to hear that you found the team friendly and professional throughout your loan process. If you have any further questions or need assistance, please feel free to reach out.

I had a great experience working with Diana Lombard. She was extremely helpful throughout the entire process and made everything very smooth and stress-free. Diana was always responsive, knowledgeable, and willing to answer any questions I...

Reply from Diana Lombard

March 19th, 2026 02:52 PM

Your positive words mean a lot, Hasan. It’s rewarding to know that my responsiveness and knowledge helped make your experience smooth and stress-free. I'm glad to have been able to support you throughout the process. If you need any more assistance...

Getting answers when I send an email, text or voicemail. She was very responsive up until the time the appraisal was requested then it was very difficult to get a hold of her.

Reply from Diana Lombard

March 13th, 2026 03:11 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

How everything was explained being a first time home buyer, the level of communication was above & beyond. I felt a level of care not felt by most business encouters. The entire process had some ups and downs but the end result made it all...

Reply from New American Funding - Diana Lombar...

February 26th, 2026 11:39 PM

Johnathon, I'm really pleased to hear that you felt well-supported during your journey as a first-time home buyer. Clear communication and providing a caring experience are top priorities for me, and it's rewarding to know that it made a difference...

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

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Mortgage Lending

Purchase

Refinance