Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
She was very helpful and she continously update us anything that we need, definitely recommend her to my friends
She demonstrated very good follow up, which is something that I value greatly. Very personable communications too. Easy and pleasant to work with.
We like the clear instructions from Tommy and how willing he was to answer our questions. Made it easier for
Reply from Patty Seagrave
September 23rd, 2026 12:56 PM
Thank you for your feedback. Tommy is a true asset to our team. He is tasked with getting the paperwork needed collected and helping pave any hurdles we meet to get to the closing table. We appreciate your patience and excellent communication...
read more
Katerina Stephens and Mariah Tezak are the only reason we chose Mason Mac. Thankful for the care they gave to our big move.
John is great, very communicative and helped us get a good deal. 10/10
Reply from Owner
September 21st, 2026 07:41 PM
Thanks so much, Eric - greatly appreciate you taking the time to leave a review. It was a pleasure working with you again & I hope the refinance proves to be very beneficial!
John is awesome, very communicative. He also locked in our rate when rates dropped a bit, just getting a sense that it was a down day and we're already in the middle of the process. That turned out to be a great move as rates jumped afterwards....
read more
for
Tracy
5 star all-around, been using Marylou for all my Filipino buyers and she never disappoints. She is always on point. She explains everything to them regardless they are first-time home buyers or experienced homebuyers. My last transaction with...
read more
Reply from Owner
September 18th, 2026 12:00 AM
I really appreciate this review Andreli!! Next time try me on your other nationalities! 😊🙏🥰
for
Jose Rodriguez
Jose was very easy to talk with and he always answered all of our questions with a quick response. When reaching out to him with a phone call, he always returned the call in a timely manner. Our expierence through the process of securing a...
read more
for
Steve was amazing during every interaction. He has helped us through the home buying process TWICE.
John was so communicative and it was the perfect balance of holding us accountable and keeping us focused
Reply from John Meussner
September 15th, 2026 05:08 PM
Thanks so much, Angela! I appreciate the opportunity to help with your refinance, and SO appreciate you taking the time to leave a review - hopefully we'll be able to get the rate down even lower sometime soon : )
1–10 of 40359
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.