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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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Ryan M
Austin, TX
Posted on February 20th, 2024 10:05 PM
Richie and his team made the process so easy! He was quick to jump on a phone call or forward us information if we ever had questions. I don't think we would have made the decision without his and his team's help!
Jennifer C
Amarillo, TX
Posted on February 20th, 2024 03:06 PM
Such an easy quick process. Tim kept me informed through the whole process.
Nelse D
Rio Rancho, NM
Posted on February 19th, 2024 02:09 PM
Thorough, professional, helpful and communicative
Geraldine R
Houston, TX
Posted on February 18th, 2024 05:25 PM
We have worked with Chuck on a number of transactions and it has always been a painless, efficient experience.
Reply from Chuck Lynn
February 19th, 2024 02:04 PM
Thank you Geraldine. It's been my pleasure serving you and your family! You are a dream client. Have a terrific 2024.
Emily V B
Huntsville, TX
Posted on February 17th, 2024 07:39 PM
Chuck was there for my phone calls & texts with endless questions at any time of day. I’m so thankful I had him with me during my first time home buying experience!
Reply from Chuck Lynn
February 17th, 2024 10:21 PM
Thanks Emily!. It means a lot. Enjoy your home!
Adrianna K F
Huntsville, TX
Posted on February 14th, 2024 05:56 PM
Communication- Marilyn was always available to answer questions and easy to contact. Everything was thoroughly explained..
David T H
Kingwood, TX
Posted on February 14th, 2024 02:38 PM
A true professional who is extremely knowledgeable, and provided a first class service throughout the entire process.
Lisa C T
Albuquerque, NM
Posted on February 14th, 2024 02:30 PM
Creative thinking, communication, and professionalism were all outstanding. Thank you Chris for such a great experience!
Diana Williams Melton
Todd O W
Milton, FL
Posted on February 13th, 2024 10:50 PM
Diane is so easy going and took the pressure off us when we met. We felt relaxed in her presence. The evolution was seamless. Great experience. We’d recommend her to anyone looking for a mortgage loan.
Lonnie G
Groveton, TX
Posted on February 13th, 2024 02:53 PM
Keeping my wife and I informed of everything was great. Very patient answering all my questions and concerns.
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