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Coley Rau at CrossCountry Mortgage

Name: Coley Rau at CrossCountry Mortgage
Address: 1607 W High St, Bryan, Ohio, 43506
Telephone: +1-419-636-7273
Rating: 4.83

Senior Vice President | NMLS #256481

4.83

(801)

Mortgage

Mortgage Loan Officer

Contact Info

(419) 636-7273

Bryan, OH

https://www.crosscountrymortgage.com/bryan-oh-2035/coley-rau?marketing_campaign=00898

Location & Business Hours

Business Hours

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

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4.83

(801)

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Communication, timeliness, it was an extremely complicated client

Reply from Coley Rau

September 14th, 2026 08:54 PM

Molly, I appreciate you highlighting the communication and timeliness throughout what sounds like a complex situation. I'm glad we could assist effectively, and your feedback means a lot to me.

I just closed a various successful transaction with Kelli. I was very impressed by the communication from the whole team all the way through, we ended up getting to closing early. Thank you so much for everything! My buyer is extremely happy....

Reply from Coley Rau at CrossCountry Mortgage

September 14th, 2026 01:45 PM

Jennifer, I'm pleased to hear that your transaction with Kelli went so smoothly and that communication was a strong point throughout the process. It's great to know that you were able to close early and that your buyer is extremely happy. Thank...

Coley Rau's team keeps emailing me. I have never signed up for a mortgage. I think they have me confused with someone else, but they ignore my replies telling them that I've never signed up for a mortgage and I'm not who they're addressing...

Bernadette was phenomenal with the process of the loan and keeping us updated!

Reply from Coley Rau

September 8th, 2026 05:18 PM

Lauren, I appreciate your feedback and am glad to hear that Bernadette was so helpful in keeping you updated throughout the loan process. Thank you for choosing CrossCountry Mortgage, LLC.

Individually, you were all fine. But you're professionals, and when it comes to real estate most of your customers are amateurs. Some sort of checklist early on saying "these are the people you'll need to talk with, this is the information...

Reply from Coley Rau

August 31st, 2026 07:05 PM

Robert, thank you for sharing your thoughts and suggestions. I understand the importance of clear guidance throughout the home buying process, and I appreciate your feedback on how we can improve. Please feel free to reach out to me directly...

Why this was a great experience for us is because of the patience that was taken with us. With this being our first home purchase process a lot of things were not easy to understand. So they really make things easy and have a lot of patience....

Reply from Coley Rau

August 31st, 2026 03:30 PM

Josef, I'm grateful for your kind words about the patience and efficiency you experienced. It's important to me that the home buying process is as smooth and understandable as possible, especially for first-time buyers. Thank you for choosing...

Things camp together in a timely manner.

Reply from Coley Rau at CrossCountry Mortgage

August 27th, 2026 02:58 PM

Dennis, I'm pleased to hear that everything came together in a timely manner for you. Thank you for your feedback and for choosing CrossCountry Mortgage.

Easy communication

Reply from Coley Rau at CrossCountry Mortgage

August 24th, 2026 03:38 PM

Sunny, I appreciate your feedback on the easy communication. It's great to know that it contributed to a positive experience for you.

Great communication, smooth easy process.

Reply from Coley Rau at CrossCountry Mortgage

August 19th, 2026 01:32 PM

Terry, I'm glad to hear that you found the communication great and the process smooth and easy. Thank you for your kind words and for choosing CrossCountry Mortgage.

Matt, Ago, and Ada were all amazing and you are very lucky to have them.

Reply from Coley Rau at CrossCountry Mortgage

August 19th, 2026 01:31 PM

Susan, I'm pleased to hear that Matt, Ago, and Ada made such a positive impact on your experience. They truly are valuable members of our team. Thank you for sharing your kind words!

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Bryan, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #256481 | Branch NMLS #1611120

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage