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Addresses
Licenses
  • NMLS# 1494178
  • OH - MLO.050986.000
Services Offered
  • Residential Home Purchase and Refinance
  • Conventional, FHA, VA, USDA, Jumbo, New Construction, Down Payment Assistance
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Pacific Time
Disclaimer
Ruoff Mortgage Company, Inc | NMLS ID: 141868 | Equal Housing Lender
  • Rating
  • About
  • Contact
5.0
Encompass
J
Jeffrey F P
Columbus, OH
Posted on January 31st, 2024 12:40 AM
Everyone was so knowledgeable, helpful, and responsive. The process kept moving right along and communication was fantastic. There was not a point that I wondered what was going on, and it felt like everyone was working for me to help complete...
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Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 31st, 2024 12:52 AM
Jeff, thank you so much for the fantastic review! Our team at Ruoff Mortgage prides itself on effective communication and keeping our clients informed every step of the way! It was a pleasure working with you and we look forward to assisting...
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4.93
Encompass
L
Lora M W
Gahanna, OH
Posted on January 23rd, 2024 02:27 AM
Everyone was always timely and helpful.
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 23rd, 2024 12:17 PM
Hey Lora! Thank you so much for choosing Brynn and our team to be a part of your first home purchase! We know you had lots of options and we're so happy we were your pick! Enjoy your new home my friend! ??
5.0
Encompass
J
Jeffrey B J
Athens, OH
Posted on January 14th, 2024 04:05 PM
This was our first time purchasing a house, our realtor recommended Chuck at Ruoff Mortgage and from the very beginning to the end of the process they were amazing to work with! Buying around the holidays was a bit tricky but they were a tremendous...
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Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 14th, 2024 05:05 PM
Bryce, your kind words mean so much to us and the entire team here at Ruoff Mortgage! It was a pleasure working with you on your first home purchase, even during the busy holiday season! I'm glad to hear that we were able to provide a smooth...
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4.56
Encompass
A
Amanda B O
Westerville, OH
Posted on January 1st, 2024 04:23 PM
As a first time homebuyer I had LOTS of questions. Chuck and Lea were very helpful in answering all of my questions!
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 03:01 PM
I'm so glad to hear that you found our services helpful, Amanda! As a first-time homebuyer, it's completely understandable that you had many questions. Lea and I always strive to provide clear and helpful answers to make the process as smooth...
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5.0
Encompass
W
William M H
Logan, OH
Posted on December 18th, 2023 01:24 AM
We were very pleased with the whole process. Definitely will recommend you to our friends?
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 02:59 PM
I appreciate your kind words and the time you took to share them, William. It’s fantastic to hear that you were pleased with the process and your recommendation means a lot to me and the whole team at Ruoff Mortgage. We strive to make every...
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4.06
Encompass
K
Kevin L G
WASHINGTON COURT HOUSE, OH
Posted on December 5th, 2023 03:43 PM
Responses were always timely
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
December 11th, 2023 08:48 PM
Thank you, Kevin! What can we do in the future to ensure a 5-star experience?
5.0
Encompass
E
Eric R W
Hilliard, OH
Posted on December 4th, 2023 05:33 PM
I would like to highlight the quality of care received by Lea Rospendowski, and explain the effect she had on my first buying experience. The loan application process began over 6 months ago when my wife and I began getting serious about the...
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Reply from Chuck Holden | NMLS# 1494178 | Ruof...
December 11th, 2023 08:49 PM
Thank you, Eric, for such a glowing review. We at Ruoff Mortgage thrive on delivering quality service to our clients and it's heartwarming to hear that Lea Rospendowski was able to provide you with a remarkable experience. Exceptional service...
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4.87
Encompass
Q
Quintin R L
Athens, OH
Posted on November 16th, 2023 12:51 PM
Whenever I had a question about the process, someone was able to get me an answer very quick!
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
December 11th, 2023 08:50 PM
Thank you so much for taking the time to leave us a review! You made our job so much easier by being so prompt with all requested items during the process! ?
4.93
Encompass
C
Carly N W
New Lexington, OH
Posted on November 12th, 2023 09:09 PM
That everyone in the process was very professional and always willing to help!
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
December 11th, 2023 08:51 PM
You guys were awesome to work with, thank you for the review! ☺
5.0
Encompass
S
Seth R V
Union Furnace, OH
Posted on November 12th, 2023 04:13 PM
Honestly the whole process was flawless I heard from you guys every step of the way I’m not much on emails so I had to get used to that but once I said something about it you guys called and let me know so I wouldn’t miss it and I greatly appreciate...
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Reply from Chuck Holden | NMLS# 1494178 | Ruof...
December 11th, 2023 08:52 PM
Hi Seth, I'm thrilled to hear that you had such a positive experience with Ruoff Mortgage, and that you found our home buying process easy and efficient. Your feedback about our communication is invaluable, and we're glad that we were able...
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