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  • NMLS# 459164
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LO State License: KS #LO.0035360, MO #3183-MLO | Corp State License: KS #MC.0024999, MO #19-2271 | Equal Housing Lender | Corp NMLS #3113
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4.83
API
R
Roy M
Independence, MO
Posted on February 26th, 2024 08:57 PM
The concierge service is very lacking. I made an appointment and they never called. I called the next day and hung up after being on hold for 2 hours.
Reply from Christopher Reickard
February 27th, 2024 05:05 PM
I sincerely apologize for the experience you had with the concierge service, Roy. It's disappointing to hear that we were unable to meet your expectations on this occasion. We pride ourselves on providing top-notch service, but it seems we...
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5.0
API
E
Erik G
Independence, MO
Posted on February 23rd, 2024 04:11 PM
Awesome team! As a first time homebuyer Chris and his team explained every step and every question we had. Really appreciate all their time and efforts.
Reply from Christopher Reickard
February 23rd, 2024 06:34 PM
I'm thrilled to hear about your positive experience with us, Erik! It was truly a pleasure to guide you through your first home buying process. We always strive to provide clear and comprehensive explanations to all our clients' questions....
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5.0
API
A
Alexander V
Independence, MO
Posted on February 20th, 2024 09:18 PM
Very knowledgeable with open communication and able to present multiple solutions
Reply from Christopher Reickard
February 21st, 2024 01:16 AM
Thank you for your positive feedback. I'm glad to hear that you appreciated my knowledge and open communication. We aim to provide multiple solutions that suit our customers' needs. I'm happy I could deliver this for your loan. Please feel...
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5.0
API
Y
Yvonne W
Belton, MO
Posted on February 12th, 2024 11:30 AM
Chris and his team answered all my questions instantly whenever and wherever I asked them. They walked me through any technical aspects I had, including showing me new uses of my iPhone. Too cool! I'm pretty technically adept, but I always...
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Reply from Christopher Reickard
February 12th, 2024 10:21 PM
I'm sincerely pleased to hear your positive feedback, Yvonne. Serving clients like you is why I love what I do at Academy Mortgage. Your satisfaction is our team's top priority and knowing we were able to assist and provide instant answers...
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5.0
API
C
Chris C
Independence, MO
Posted on February 8th, 2024 04:16 PM
Quick turnaround and great communication
Reply from Christopher Reickard
February 9th, 2024 06:23 PM
I appreciate the review! If there is anything i can help you and/or your clients with in the future please don't hesitate to reach out.
5.0
API
M
Marisa E
Kansas City, MO
Posted on February 6th, 2024 03:46 PM
Your communication was impeccable. The client felt secure and confident in your abilities and you were able to close quickly.
Reply from Christopher Reickard
February 6th, 2024 04:30 PM
I really appreciate the review. If there is an opportunity to work with you and/or your clients in the future, please don't hesitate to reach out.
5.0
API
B
Bridget R
Kansas City, KS
Posted on February 5th, 2024 06:13 PM
Great team with great experience. All were so nice and helpful!
Reply from Christopher Reickard
February 21st, 2024 01:17 AM
I deeply appreciate your kind words and stellar rating, Bridget. It's always a pleasure to hear such positive feedback from our clients. The team here at Academy Mortgage is thrilled to know you found our service helpful and experienced. It...
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5.0
API
C
Colin C
Blue Springs, MO
Posted on February 1st, 2024 05:11 PM
There are many anxieties in being a first time home buyer. But working with Chris truly helped mitigate those anxieties. He will do everything to ensure you are getting the best deal and steer you in the right direction. I heavily recommend...
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Reply from Christopher Reickard
February 21st, 2024 01:17 AM
I'm truly grateful for your kind words, Colin. It was my pleasure to assist you during such an important milestone in your life. Knowing that I could help ease your anxieties as a first-time home buyer and guide you towards the best deal is...
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4.83
API
J
James F
Grain Valley, MO
Posted on January 29th, 2024 02:12 PM
Communication and the team being available at anytime
Reply from Christopher Reickard
January 29th, 2024 02:41 PM
Thank you for the review. Don't hesitate to reach out if you have any additional questions and/or concerns,
5.0
API
R
Ricky S
Independence, MO
Posted on January 28th, 2024 02:02 PM
Everyone was great to work with and answered our questions and concerns quickly.
Reply from Christopher Reickard
January 29th, 2024 03:36 PM
I'm thrilled to hear that you had such a positive experience with us at Academy Mortgage. Ensuring all your questions and concerns are addressed promptly is a top priority for us. Thank you for your recognition, Ricky. Your feedback is greatly...
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