logo
Addresses
Licenses
  • NMLS# 1232643
Disclaimer
©2023 Paramount Residential Mortgage Group, Inc. (“PRMG”) is a mortgage lender. NMLS ID# 75243 (www.nmlsconsumeraccess.org). 1265 Corona Pointe Court, Suite 301, Corona, CA 92879. 866-776-4937. AZ Mortgage Banker License #910387, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Licensed by the N.J. Department of Banking and Insurance. OH #RM.804171.000. Rhode Island Licensed Lender. Equal Housing Opportunity.
  • Rating
  • About
  • Contact
4.16
Encompass
J
Joshuan J
Pembroke Pines, FL
Posted on April 24th, 2023 11:31 AM
Branch was problematic but Chelsea tried her best to move my application and that meant a lot!
Reply from Chelsa Arscott
September 27th, 2023 03:14 AM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
4.83
Encompass
G
Garfield P M
SUNRISE, FL
Posted on May 10th, 2022 01:03 PM
Chelsa worked very hard with us allowing us accomplished a difficult task, and we’re so appreciated of her.
4.83
Encompass
K
Kimberly H
McDonough, GA
Posted on March 21st, 2022 01:13 PM
The overall experience was stressful, however I did appreciate the follow up emails and explanations due to me being a first time homebuilt. The additional info from the underwriter was very stressful, but I guess it is all a part of the process....
read more
3.0
Encompass
L
Linda B
McDonough, GA
Posted on March 18th, 2022 04:09 PM
More comprehensive communication with the Buyer's agent. Familiarize new agents with your internal process. The loan officer worked very effectively for the Buyer and successfully got the loan closed. Underwriting process seemed excessive.
5.0
Encompass
E
Erica A C
Coral Springs, FL
Posted on November 7th, 2021 12:33 AM
Chelsa is very proficient with her work. If she cannot be reached, she has assistants that can help you. Everything was taken care of.
5.0
Encompass
J
Jerome P
Lauderhill, FL
Posted on July 31st, 2021 12:36 PM
In mortgage industry I have come across lot of individuals with a wealth of knowledge but nobody can beat Chelsa Arscott. Her grip and knowledge of the product what she sells is 110%, follow up and support is 110% and completion is a 150%....
read more
5.0
Encompass
C
Cedric R
Lauderhill, FL
Posted on July 30th, 2021 10:07 AM
Chelsa is phenomenal her work ethic is unmatched you can tell she takes pride in her work. My realtor and the closing agency also raved about her efficiency and commitment. I was really lucky to stumble across her she worked really hard to...
read more
1.0
Encompass
K
Kevin J
North Lauderdale, FL
Posted on January 11th, 2021 10:31 PM
Ms. Arscott did not keep word to stay in touch with customer. Did not respond to calls, voicemails, text, emails or for online meeting by customer or myself. Caused undo stress, confusion, resending docs by customer & delays in closing. Felt...
read more
2.5
Encompass
M
Marlene B
Miramar, FL
Posted on January 2nd, 2021 03:09 AM
I understand that our officer was on vacation. It is possible that a pass off procedure may work better In my experience it seemed as if the different departments were disjointed. Information was not consistent. As this is such a delicate enjoying...
read more
5.0
Encompass
J
Jennifer F
Tamarac, FL
Posted on January 1st, 2021 02:04 PM
6 months after I decided to start a journey I didn't know where I was going or how it would end, but God allowed paths to cross with this wonderful team of professionals and what a journey its has been ,Miss Arscott and her magnificent hard...
read more

© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.