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  • NMLS# 796540
  • OH - MLO-OH.796540
Services Offered
  • FHA Loans
  • Conventional Loans
  • VA Loans
  • Jumbo Loans
  • DSCR Loans
  • Ohio Housing Finance Agency Loans
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
9:00 AM to 9:00 PM
Sunday
9:00 AM to 9:00 PM

Time Zone

Pacific Time
Disclaimer
Ruoff Mortgage Company, Inc | NMLS ID: 141868 | Equal Housing Lender
  • Rating
  • About
  • Contact
5.0
Encompass
A
Amanda J B
Euclid, OH
Posted on September 11th, 2023 05:01 PM
Chad was amazing throughout the whole process. He took so much time in the early stages to explain processes and concepts to me so I could understand what was going on during my first home purchase. At one point I had a bit of a set back during...
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Reply from Chad Jones | NMLS# 796540 | Ruoff M...
September 11th, 2023 08:30 PM
Thank you Amanda! Your promptness to getting me everything needed for a quick close was appreciated! Enjoy your new home!
5.0
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Brooke B
Posted on February 13th, 2024 04:36 PM
Chad never stopped fighting to get us our loan. There were a few hiccups but that didn't stop him or our realtor. Chad was recommended to me and I contacted him over a year ago and then again a few months ago to get this process going. He was...
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4.37
Encompass
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Brooke B
Ravenna, OH
Posted on February 13th, 2024 04:35 PM
Chad never stopped fighting to get us our loan. There were a few hiccups but that didn't stop him or our realtor. Chad was recommended to me and I contacted him over a year ago and then again a few months ago to get this process going. He was...
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Reply from Chad Jones | NMLS# 796540 | Ruoff M...
February 13th, 2024 04:41 PM
Thank you Brooke! I am so happy we stayed in touch over the past year and we were finally able to get you into a home! I wish I could of closed this sooner for you but them damn septic tanks! We did the right thing and I think negotiating to...
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5.0
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Brett B
Posted on February 6th, 2024 10:07 PM
Great place to go when buying a home. I highly recommend you use chad for all your home buying needs and loan needs. He is very prompt on calling you back and answering questions and he is very knowledgeable about every type of homebuyer loan...
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5.0
Encompass
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Brett M B
Ravenna, OH
Posted on February 6th, 2024 10:06 PM
He was patient with me, knowledgeable about the whole loan process. Explained not to look to far ahead and take it day by day. Was very reliable and fast acting on any questions or requests. He got us the best possible loan and plan possible...
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Reply from Chad Jones | NMLS# 796540 | Ruoff M...
February 6th, 2024 10:53 PM
Thank you Brett for your review. Your patience was great too. Thank you for trusting me on getting you the best plan. I am so happy for you and your family and cannot wait to see pictures of what you plan to do to this property! I am always...
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5.0
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Logan R
Posted on January 23rd, 2024 01:45 PM
As a realtor, it is important to have lenders that not only you can trust to take care of referrals but also be able to answer the phone at any given time. Chad was very responsive and helpful with my buyer, giving him multiple options and...
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Reply from Chad Jones | NMLS# 796540 | Ruoff M...
February 1st, 2024 02:03 AM
Thank you Logan. When working with first time home buyers it is important to have all sides working together efficiently and giving the best direction possible. I appreciate how well you do on your side of things and it is great to team up...
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5.0
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Brandon B
Posted on January 16th, 2024 12:54 AM
I've worked with Chad on lots of real estate deals, and he always goes above and beyond. He's great at keeping in touch and gets things done fast. Seriously, he's the best around.
Reply from Owner
February 1st, 2024 02:03 AM
Thank you Brandon! It takes a team of people to make sure things are stress free and buyers are informed every step of the way. When buyers work with us they get full service!
5.0
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Jaclyn M
Posted on January 2nd, 2024 04:04 PM
Chad Jones | NMLS# 796540 | Ruoff Mortgage NMLS# 141868 has received a review with 5 star rating from Jaclyn M
Reply from Owner
February 1st, 2024 02:03 AM
Thank you for your 5 star review Jackie! It was such a pleasure working with you!
5.0
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Jaclyn E M
Akron, OH
Posted on January 2nd, 2024 04:03 PM
Very available for any questions in a timely manner. Instructed me on all steps of the way.
Reply from Chad Jones | NMLS# 796540 | Ruoff M...
January 2nd, 2024 05:15 PM
Thank you Jackie, I am so happy for you! Enjoy your new home in 2024 and beyond!
4.5
Encompass
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Jared S L
Orrville, OH
Posted on December 6th, 2023 07:29 PM
Chad was great and he was always keeping me up to date and informed about the whole processs.
Reply from Chad Jones | NMLS# 796540 | Ruoff M...
December 6th, 2023 08:39 PM
I appreciate your positive rating and your time to provide feedback, Jared. It was my pleasure to keep you informed throughout the process. I'm glad you had a great experience. Looking forward to assisting you with your future mortgage needs...
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