Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Brooke was fantastic! She was personable, knowledgeable, and genuinely caring throughout the entire experience. She provided excellent customer service and went above and beyond to make sure everything was handled professionally. I would highly...
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Reply from Brooke Phun
September 8th, 2026 12:58 PM
Thank you so much for your kind words, Quentin. I'm grateful that you appreciated my approach and found the service helpful in your home purchasing journey. If you have any more questions or need further assistance, please feel free to reach...
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Brooke was always available if we had any questions, she was very reponsive
Reply from Brooke Phun
September 8th, 2026 12:59 PM
I'm grateful for your kind words, Uma. I'm pleased to know that my availability and responsiveness were helpful to you. If you ever have more questions or need further assistance, please feel free to reach out.
Huge thanks to Brooke from First Federal Bank of Florida! As my broker, she was knowledgeable, efficient, and genuinely cared about getting everything done right. She made the entire process seamless and stress-free. If you need a reliable...
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Reply from Brooke Phun
September 7th, 2026 04:07 PM
I'm grateful for your kind words, Patritsia. It's wonderful to know that you found my support knowledgeable and efficient. If there's anything else I can assist with, please don't hesitate to reach out.
She was fast, efficient and went above and beyond!
Reply from Brooke Phun
September 4th, 2026 02:11 PM
I'm grateful for your kind words, Bakhodir. I'm glad to know that my efficiency and efforts were appreciated. If there's anything else you need, please feel free to reach out.
I had an excellent experience working with Brooke at First Federal Bank throughout the financing of our new home. From the beginning through closing, she was exceptionally professional, responsive, patient, and supportive.What I appreciated...
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Reply from Brooke Phun
September 2nd, 2026 03:25 PM
Thank you so much for these kind words sir. I enjoyed our process on this loan. You and your wife enjoy the new house. If you need anything, just give me a call.
Thank you for the efficient experience.
Reply from Brooke Phun
September 2nd, 2026 02:56 PM
I appreciate your kind words, Jason. I'm glad I could provide an efficient experience for you. If you have any other needs or questions, please feel free to reach out.
Brooke is awesome! Hope to do more business in the future.
Reply from Brooke Phun
September 1st, 2026 11:25 PM
I appreciate your kind words, Lenny. It's great to hear that you're eager to do more business together. Let me know if there's anything else I can assist you with.
Brooke was very helpful and very professional. She checked evry detail to make sure everything going right way.
Thank you, Brooke very much!
Reply from Brooke Phun
August 21st, 2026 05:54 PM
Dmitry, I appreciate your kind words. I'm glad I could assist you professionally and ensure everything was in order. If there's anything else you need, please feel free to reach out.
Easy and fast to work with!
Reply from Brooke Phun
August 15th, 2026 06:57 PM
I'm glad to hear that you found working with me easy and fast, Carly. If you ever need further assistance, don't hesitate to reach out.
Brooke is ULTRA responsive. she knows her stuff, aligned with our goals, and got the job done. we Worked with dozens of "vendors" during this home buying process--real estate agents, escrow people, contractors, financial advisors, etc.--Brooke...
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Reply from Brooke Phun
August 15th, 2026 06:58 PM
I appreciate your kind words, Alen. I'm glad I could align with your goals and help get the job done effectively. It means a lot to hear that you found my responsiveness and professionalism stand out during your home buying process. If there's...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.