logo
Addresses
Licenses
  • NMLS#1589878
Services Offered
  • Home Loans
  • Mortgage
  • Mortgage Loans
  • Refinance
  • Financial Service
  • Loan Service
  • Rating
  • About
  • Contact
5.0
Encompass
J
Jeannie L J
Franklin, IN
Posted on February 26th, 2024 03:42 PM
Mr. Penner was one of the best loan officers I have ever worked with. He kept us informed of the complete process and answered every question/concern we had. His knowledge and kindness it amazing. This man needs a raise!! Thank you all for...
read more
5.0
Encompass
S
Susan I A
Meridianville, AL
Posted on February 21st, 2024 01:47 PM
Broc was terrific from the first phone call to the end. He was pleasant and patient with me getting documents to him in a timely manner. I would highly recommend any of my friends to Broc at Mutual of Omaha
5.0
Encompass
R
Ronald G P
Spring Creek, NV
Posted on February 15th, 2024 02:24 PM
Friendly and informative people who genuinely cared about our unique circumstances made it an easier process! Thanks to Broc Penner and Brandy Macola. You’re a great team!
Reply from Broc Penner
February 25th, 2024 02:26 PM
I'm thrilled to hear that you had a positive experience with us, Ronald. Your feedback is greatly appreciated. We, at Mutual of Omaha Mortgage, aim to provide friendly and informative service to all our clients. It was a pleasure to assist...
read more
5.0
Encompass
R
Robert G D
Windsor Locks, CT
Posted on February 1st, 2024 01:35 PM
Broc went above and beyond, helped me all the way thru the process, a true asset to your company!
Reply from Broc Penner
February 9th, 2024 06:31 PM
Thank you for the kind words Robert! I enjoyed being able to help you achieve what you set out to accomplish. You were great to work with. Please let us know if there is anything else we can help with in the future!
5.0
Encompass
C
Courtney L T
Lexington, KY
Posted on January 2nd, 2024 01:40 PM
Refinancing my mortgage was so easy and fast! Broc and the whole team were there every step of the way to help me complete the refinancing as well as answer any questions I had.
Reply from Broc Penner
January 12th, 2024 01:43 PM
I'm thrilled to hear that your refinancing process was smooth and efficient, Courtney! Your positive feedback is greatly appreciated. It was a pleasure to be there for you throughout each step, and I'm glad we could assist in answering all...
read more
5.0
Encompass
N
Nicci L
Anderson, IN
Posted on January 1st, 2024 01:19 AM
Communication was good. Broc was responsive to any questions.
Reply from Broc Penner
January 11th, 2024 01:22 AM
I'm truly grateful for your positive feedback, Nicci. Your satisfaction is my top priority. It makes me happy to hear that I was able to provide you with the excellent experience I strive to provide all my clients. If you have any further questions...
read more
4.83
Encompass
S
Sue H
Chaplin, KY
Posted on December 24th, 2023 09:10 PM
Closing was suppose to be 3 days period I waited over 8 days
Reply from Broc Penner
January 3rd, 2024 09:12 PM
I apologize for the delay in closing which took longer than expected. At Mutual of Omaha Mortgage, we strive to deliver the best service and I regret that we did not meet your expectations this time. We work diligently to ensure timelines are...
read more
4.5
Encompass
T
Terrill P
Tampa, FL
Posted on December 2nd, 2023 02:26 PM
Broc was extremely helpful and made the process seamless. Thank you Broc for your professionalism and insight.
Reply from Broc Penner
December 12th, 2023 02:29 PM
I appreciate your positive feedback, Terrill. It was my pleasure to provide you with a seamless experience. I'm glad to hear that my professionalism and insight met your expectations. I strive to provide the best service for our valued customers...
read more
5.0
Encompass
J
Joshua S
Arlington, TN
Posted on November 30th, 2023 11:53 AM
Fast and very helpful.
Reply from Broc Penner
November 30th, 2023 03:49 PM
Thank you, Josh, for taking the time to leave a review. I'm glad that you found my service fast and helpful. Helping you secure your mortgage with Mutual of Omaha Mortgage was my pleasure. Don't hesitate to reach out if you need anything in...
read more
4.83
Encompass
M
Marke W G
Summerville, SC
Posted on November 13th, 2023 09:15 PM
Broc is very professional. He listened to our needs and tailored a solution for us. The process was quick and easy.
Reply from Broc Penner
November 23rd, 2023 09:17 PM
I'm absolutely thrilled to hear that you found the mortgage process to be quick and easy, Marke. Your feedback is greatly appreciated and it was my pleasure to provide you with a tailored solution to suit your needs. I strive for professionalism...
read more

© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.