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5.0
Encompass
M
Myra M
Baton Rouge, LA
Posted on February 21st, 2024 03:16 PM
We closed on time and process was smooth
2.5
Encompass
K
Kyle B
Dallas, TX
Posted on February 13th, 2024 01:49 PM
Multiple scenarios were emails were never responded to or acknowledged - transaction Coordinator would request updates, and would never even get responses. Updates on the process were basically nonexistent, with an example of being on the appraisal...
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Reply from Brian Hanchey
February 13th, 2024 04:19 PM
Kyle, I am sorry to hear your frustration regarding this transaction, but can assure you that this entire process was handled with the utmost communication and professionalism. Both you and your transaction "coordinator" were informed at every...
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5.0
Encompass
L
Lance C
Dallas, TX
Posted on February 13th, 2024 01:01 PM
Brian is always incredibly helpful and available. We couldn't have done this without him.
Reply from Brian Hanchey
February 13th, 2024 04:20 PM
Thank you Lance for the kind words as well as your assistance throughout the process. You made it easy!
4.5
Encompass
L
Lawrence H
Baton Rouge, LA
Posted on February 2nd, 2024 01:02 PM
Did not have wait a long time
Reply from Brian Hanchey
February 13th, 2024 04:21 PM
Thanks Lawrence!
5.0
Encompass
S
Shonna W
Baton Rouge, LA
Posted on January 24th, 2024 05:06 PM
Everything was smooth and easy.
Reply from Brian Hanchey
February 13th, 2024 04:21 PM
Thanks Shonna
5.0
Encompass
K
Kevin P
Baton Rouge, LA
Posted on January 18th, 2024 01:02 PM
brian takes care of al the little details to make sure there are no issues when it's time to close...he kept me informed throughout the whole process and explained everything thoroughly....truly great at his career
Reply from Brian Hanchey
February 13th, 2024 04:21 PM
Thanks Kevin!
5.0
Encompass
P
Patrick L A
Greenwell Springs, LA
Posted on January 16th, 2024 01:02 PM
Awesome Job!!!!
5.0
Encompass
T
Toni L A
Greenwell Springs, LA
Posted on January 13th, 2024 09:41 PM
Great communication, signatures done from home, everything was quick and taken care of.
5.0
Encompass
P
Paul J J
St. Amant, LA
Posted on December 26th, 2023 08:06 PM
***********
5.0
Encompass
S
Shelley S J
St. Amant, LA
Posted on December 26th, 2023 03:25 PM
Brian was excellent and assisted me fully through the process.

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