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5.0
Encompass
C
Christina H
Milwaukie, OR
Posted on February 1st, 2024 09:20 PM
Easy to communicate with.
Reply from Bethany Peckham
February 11th, 2024 09:26 PM
I'm thrilled to hear that you found communication easy, Christina. It's my priority to ensure a smooth and understandable process for all clients. Thank you for your five-star rating and for choosing Mutual of Omaha Mortgage. Feel free to reach...
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5.0
Encompass
D
Dawn L G
Indianapolis, IN
Posted on January 31st, 2024 02:58 PM
We talked via text messaging and I could ask questions at my own pace. I don’t have the patience to be on yhe phone constantly. She answered all my questions and was so caring. She did a great job!!
Reply from Bethany Peckham
February 10th, 2024 03:06 PM
Thank you so much for your kind review, Dawn! I am delighted to know that you were pleased with our communication method and that I was able to assist you effectively. It's important for me to cater to your preferences, ensuring you're comfortable...
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4.5
Encompass
K
Keisha M
Chesapeake, VA
Posted on January 8th, 2024 03:53 PM
The staff worked well with me
Reply from Bethany Peckham
January 18th, 2024 03:54 PM
I appreciate your positive feedback, Keisha! It was a pleasure working with you as well. I strive to provide the best service possible at Mutual of Omaha Mortgage and I'm glad to hear that reflected in your experience. Your 4.5-star rating...
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5.0
Encompass
D
Donna R
Broken Arrow, OK
Posted on January 4th, 2024 11:02 PM
Bethany did a fantastic job of communicating quickly and thoroughly answered any questions I had. She was super helpful letting me know what each step in the process would look like and helped ease my stress more than once! I highly recommend...
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Reply from Bethany Peckham
January 14th, 2024 11:05 PM
I'm truly humbled by your kind words, Donna. It was my pleasure to guide you through the mortgage loan process at Mutual of Omaha Mortgage. I make it a point to ensure my clients are always informed and comfortable at each step, so I'm glad...
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5.0
Encompass
M
Matthew L
Evansville, IN
Posted on January 3rd, 2024 10:01 AM
Bethany had great communication with us to help things move along smoothly.
Reply from Bethany Peckham
January 13th, 2024 10:03 AM
I appreciate your positive feedback, Matthew. It was a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. Your appreciation of my communication style truly means a lot. I'm glad to hear that our interaction contributed...
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5.0
Encompass
A
Allen R
Huntingburg, IN
Posted on December 29th, 2023 02:01 PM
Bethany was there every step of the way and even when unexpected things came up she went above and beyond to help us understand the process. Working with her has been an outstanding experience.
Reply from Bethany Peckham
January 8th, 2024 02:01 PM
Thank you very much for your kind words, Allen. It was my pleasure to guide you through each step of the process. I'm thrilled to hear that your experience with Mutual of Omaha Mortgage and myself was outstanding. Navigating any unexpected...
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5.0
Encompass
D
Douglas J P
Gering, NE
Posted on December 21st, 2023 05:50 PM
Working with Bethany on refinancing our home was Awesome! Bethany made us feel very comfortable on our decision to do so! She guided us well with her expertise!! We could tell she truely cared about the progress til the end and I feel she'll...
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Reply from Bethany Peckham
December 31st, 2023 05:51 PM
Dear Douglas, I am thrilled to hear that your experience with me was a positive one! Thank you so much for the glowing review. It was truly a pleasure helping you with your refinance, and I'm delighted to hear you felt comfortable and well-guided...
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5.0
Encompass
D
David F
Celina, TN
Posted on December 4th, 2023 04:02 PM
We were fortunate to hook up with Bethany Peckham who was great communicating with us and explaining the details of working with Mutual of Omaha. The level of detail and allowing us time to think through the process was important and greatly...
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Reply from Bethany Peckham
December 14th, 2023 04:04 PM
Thank you so much for your kind review, David. I'm thrilled to hear that you appreciated the level of detail and communication I provided during our time working together. It's always my goal to ensure my customers have all the information...
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5.0
Encompass
J
Joseph H W
Oak Grove, KY
Posted on December 2nd, 2023 01:02 PM
Fast friendly great service
Reply from Bethany Peckham
December 12th, 2023 01:04 PM
Thank you so much for your kind words, Joseph. I'm thrilled to hear that you found my service to be fast, friendly, and great! We at Mutual of Omaha Mortgage always strive to provide top-notch service to valued customers like you. Your satisfaction...
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5.0
Encompass
R
Randall G M
Gardendale, AL
Posted on November 30th, 2023 02:20 PM
Bethany was on top of it throughout the entire process. She was extremely professional, productive, informative and knowledgeable about everything. Thank you for the excellent customer service!
Reply from Bethany Peckham
December 10th, 2023 02:21 PM
I'm truly grateful for your kind review, Randall. It was my pleasure to assist you throughout the process and I'm glad that you found my service to be helpful. At Mutual of Omaha Mortgage, we always strive to provide the best possible service...
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