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4.83
Encompass
M
Michael N
PARKVILLE, MO
Posted on January 22nd, 2024 05:26 PM
Ashley was passionate about ensuring we had the best loan experience possible. Her attention to detail and unwavering commitment to customer service is what separates her from others in her field. I would highly recommend her for your loan...
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Reply from Ashley Jones
January 27th, 2024 05:27 PM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
4.83
Encompass
F
Frank P C
KANSAS CITY, MO
Posted on January 5th, 2024 05:48 PM
Still have questions on my earnest money. Sent $3500 get back 2600
Reply from Ashley Jones
January 10th, 2024 05:51 PM
Thank you for the kind words. I hope you enjoy making new memories in your new home.
5.0
Encompass
D
Derrell S E
BLACKBURN, MO
Posted on December 31st, 2023 09:46 PM
Everything with Ashley was right on track for what is expected and when I had questions or concerns she was quick to respond back to me and or she had team members take care of the issues- requirements were sent to me by text and email so I...
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Reply from Ashley Jones
January 5th, 2024 09:47 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
5.0
Encompass
C
Colby F
Leavenworth, KS
Posted on November 30th, 2023 12:35 AM
She gave advice throughout the entire process and was very clear about what documents she needed to help the loan along. I was worried about the loan process based on a prior experience, but this was very simple and smooth. Thank you!
Reply from Ashley Jones
December 5th, 2023 12:38 AM
Thanks for the great feedback. I hope you enjoy your new home!
5.0
Encompass
J
Judy K W
EXCELSIOR SPRINGS, MO
Posted on July 8th, 2023 01:34 AM
Glad we were able to scan documents and input them into First State Bank website. No making copies and mailing or delivering them somewhere
2.66
Encompass
R
Rex A
BUCKEYE, IA
Posted on June 5th, 2023 04:43 PM
Personally keep client informed by picking up the phone and talking to them. Take a more proactive approach, let them know what to expect next and then follow through to make sure that is exactly what happens. Answer the phone when they call...
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5.0
Encompass
D
David R
LIBERTY, MO
Posted on June 4th, 2023 03:07 PM
Very knowledgeable and professional. Kept open communications and informed me of what was happening. I really appreciated the process and helpful advice
5.0
Encompass
H
H A F
PARKVILLE, MO
Posted on June 2nd, 2023 04:39 PM
My loan officer was great at staying in communication with me and my realtor!
5.0
Encompass
S
Steve A S
KANSAS CITY, MO
Posted on May 28th, 2023 12:57 AM
Great experience.
5.0
Encompass
S
Steven W
EDGERTON, MO
Posted on May 12th, 2023 03:06 PM
Ashley was available and answered all of my questions promptly.

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