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  • NMLS # 138984
  • DE MLO-138984
  • MD 1727
  • PA 62320
  • VA MLO-9531VA
Services Offered
  • Conventional
  • FHA
  • VA
  • USDA
  • 1st Time Home Buyers
  • Investment Properties
  • NonQM
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Hawaii Time
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Equal Housing Opportunity

PRMI NMLS# 3094

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NMLS Consumer Access

Licensed by the Delaware State Bank Commissioner to engage in business in Delaware 5644 Maryland Department of Labor, Licensing and Regulation Commissioner of Financial Regulation #5511. Pennsylvania Department of Banking and Securities. Virginia-Bureau of Financial Institutions: MC-2248 Broker MC-2248 NMLS # 3094 (http://nmlsconsumeraccess.org).
  • Rating
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5.0
Encompass
M
Monique M
Salisbury, MD
Posted on February 26th, 2024 09:03 PM
Amy always responded promptly to any question that we had. She went the extra mile to ensure that we were able to purchase our home seamlessly.
Reply from Amy Fichter
February 28th, 2024 06:09 PM
Thanks for your thoughtful review, Monique! I enjoyed working with your and your husband and getting you to the finish line.
4.0
Encompass
J
Jaia P L
Sykesville, MD
Posted on February 14th, 2024 10:37 PM
Amy was responsive and a clear communicator. She was conscientious to make sure everything was completed in a timely way to account for any unexpected hiccups or delays that could happen during the holiday season when we were applying for the...
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Reply from Amy Fichter
February 28th, 2024 06:11 PM
Thanks Jaia! I appreciate you taking the time to give your thoughtful review. I hope you are loving your new home!
5.0
google
T
Tylor
Posted on January 12th, 2024 02:39 PM
Amy was amazing throughout the entire process from answering all our questions the same day we asked to giving us projected closing costs and monthly payment estimates. This truly prepared us to know what properties to look at and be confident...
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5.0
Encompass
T
Tylor D
Reisterstown, MD
Posted on January 12th, 2024 02:39 PM
Amy was amazing throughout the entire process from answering all our questions the same day we asked to giving us projected closing costs and monthly payment estimates. This truly prepared us to know what properties to look at and be confident...
read more
Reply from Amy Fichter | Retail Branch Manager...
January 26th, 2024 02:40 PM
I'm truly appreciative of your detailed feedback, Tylor. It was a pleasure helping you navigate through the mortgage process, especially as a first-time homebuyer. It's rewarding for me to know that my efforts in promptly answering your queries...
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4.0
Encompass
J
Janet M H
Baltimore, MD
Posted on January 4th, 2024 01:03 AM
Amy herself was great! There were several parts of the process, however, that involved people that were less competent than Amy.
Reply from Amy Fichter
January 4th, 2024 04:28 PM
Dear Janet,Thank you for your feedback. I always say that we all know someone who has a horror story about when they got a mortgage. This is because it's a complicated process with a lot of moving parts and a lot of different individuals. This...
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3.0
Encompass
D
Douglas P L
Sykesville, MD
Posted on January 3rd, 2024 04:16 PM
The communication around the docusign process was laborious. Nearly each time we had to call with a question so instead of making the process streamlined it made it take longer. There were also inconsistencies - sometimes we'd log in with my...
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Reply from Amy Fichter
January 4th, 2024 04:23 PM
Dear Doug,Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and apologize for any inconvenience you experienced during the docusign process. Your insights are invaluable, and we take your...
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5.0
Encompass
R
Robert I F
Rehoboth Beach, DE
Posted on January 2nd, 2024 05:21 PM
Amy provided a great deal knowledge and experience during our loan process. We appreciated her quick responses and thorough explanations when we had questions. This is our second loan with Amy and we'd recommend her to anyone who is looking!...
read more
Reply from Amy Fichter | Retail Branch Manager...
January 16th, 2024 05:25 PM
I'm so glad to hear about your positive experience, Robert! It's always a pleasure assisting you with your loan process. Your trust and recommendation mean the world to me. I look forward to helping you again in the future and thank you for...
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5.0
Encompass
C
Christian S
Rehoboth Beach, DE
Posted on January 2nd, 2024 12:26 AM
Great job! Seamless transaction on an accelerated timetable
Reply from Amy Fichter
January 9th, 2024 03:21 PM
Thank you, Christian! I enjoyed working with you as well.
5.0
Encompass
J
Joy S
Baltimore, MD
Posted on January 1st, 2024 01:25 PM
Thanks Amy great as always
Reply from Amy Fichter | Retail Branch Manager...
January 15th, 2024 01:26 PM
I'm thrilled to hear that you're happy with the service, Joy! Your feedback means a lot to me. I strive to provide the best experience for everyone at Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future.
5.0
Encompass
M
Megan D
Halethorpe, MD
Posted on December 29th, 2023 10:38 PM
Amy was always available and ready to help with whatever crazy request we had! She kept us informed every step of the way and worked to get us the best rate possible. We’re grateful to have had Amy in our corner through this whole process!
Reply from Amy Fichter | Retail Branch Manager...
January 12th, 2024 10:39 PM
I'm truly glad to hear such positive feedback, Megan! Your words mean a lot to me. I was more than happy to assist you with all your requests, no matter how unusual they may have seemed. My ultimate goal is to make sure my clients are always...
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