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©2024 Prosperity Home Mortgage, LLC. (877) 275-1762. 3060 Williams Drive, Suite 600, Fairfax, VA 22031. All first mortgage products are provided by Prosperity Home Mortgage, LLC. Not all mortgage products may be available in all areas. Not all borrowers will qualify. NMLS ID #75164 (For licensing information go to: NMLS Consumer Access at http://www.nmlsconsumeraccess.org/) Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Licensed by the Delaware State Bank Commissioner. Georgia Residential Mortgage Licensee. Massachusetts Mortgage Lender and Mortgage Broker MC75164. Licensed by the NJ Department of Banking and Insurance. Licensed Mortgage Banker-NYS Department of Financial Services. Rhode Island Licensed Lender. Rhode Island Licensed Loan Broker. Rhode Island Licensed Third-Party Loan Servicer. Also licensed in AK, AL, AR, AZ, CO, CT, DC, FL, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY.
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3.0
API
K
Karen B
Winston Salem, NC
Posted on January 25th, 2024 12:51 PM
More explanation and communication on the pay off checks and how things will be paid off. We are used to the checks being mailed to us directly so we can send the money off to the lender. We weren't told that you all would send the pay offs...
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3.83
API
K
Kimberly Y
Jasper, IN
Posted on December 30th, 2023 05:02 PM
I realize that Prosperity has other clients, but some emails got answered long after I sent them. They didnt even answer some of my husbands questions when he had them.
2.83
API
K
Karen L
Louisville, NE
Posted on December 29th, 2023 04:15 PM
while i understand that the loan was set to close on 28 Nov and the Thanksgiving holiday was ahead of that, the date of close was no secret - my experience was that the communication with Alex was poor, to the point that while i understand...
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4.83
API
L
Lauren B
Evansville, IN
Posted on December 18th, 2023 02:24 PM
Communication was always timely and all my questions were answered.
4.33
API
H
Holly S
Omaha, NE
Posted on December 7th, 2023 11:21 PM
Just more communication beforehand. I felt like I had to ask a lot of questions which should of been given to me first
2.83
API
H
Henry M
Indianapolis, IN
Posted on November 29th, 2023 03:47 PM
At the beginning bad communication
5.0
API
P
Paul R
San Diego, CA
Posted on August 15th, 2023 10:01 PM
Everyone at Prosperity Mortgage!
5.0
API
R
Richard F
Charlotte, NC
Posted on July 28th, 2023 10:20 PM
We are very happy with our experience working with Alex. She explained everything clearly, and we were able to get through the process quicker than we expected!
5.0
API
J
Jennifer F
Charlotte, NC
Posted on July 28th, 2023 10:19 PM
Alex made every step of the process easy to understand and easy to get through. We are so pleased with our experience!
5.0
API
M
Margaret G
Waxhaw, NC
Posted on July 27th, 2023 02:16 PM
The best attribuites to describe Alexandra are: knowledgeable, promptness, professionalism. Communication and collaboration. She was very clear and responsive and explored all options in order to get us into the best loan for a refi and fit...
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