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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
C
Cynthia J K
Aiken, SC
Posted on February 19th, 2024 08:09 PM
Follow up - expedited my loan - and Aaron was wonderful to work with - very fair and professional.
4.33
Encompass
V
Vincent R
Piqua, OH
Posted on February 17th, 2024 12:17 AM
Better communication skills like calling instead of text messages. It may be 2024, UT a call over the phone is more professional than text messaging like a high school kid.
4.66
Encompass
J
Jon M J
Aiken, SC
Posted on February 15th, 2024 04:50 PM
All went well until the end of the actual closing. Some glitch that delayed the disbursement of funds to the closing attorney. Awkward for the Buyer and Seller to have to make small talk for over 30 minutes.
5.0
Encompass
N
Nisa G
Lisle, IL
Posted on February 7th, 2024 04:16 PM
Aaron was incredibly responsive and communicative throughout the entire process. This was our first home and it was tough to understand all of the moving pieces that go into purchasing and he went above and beyond to answer questions, provide...
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Reply from Aaron Shaw
February 17th, 2024 04:19 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
Encompass
T
Tina L R
Piqua, OH
Posted on February 4th, 2024 06:45 PM
Aaron is very professional and polite.
Reply from Aaron Shaw
February 14th, 2024 06:48 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
Encompass
A
Ashlee T
Warren, PA
Posted on February 1st, 2024 03:12 PM
Love how easy Aaron is to work with and how quickly he responds to our needs.
4.5
Encompass
G
Genevieve L
New Britain, CT
Posted on January 22nd, 2024 12:56 PM
How quick he responded to my inquiries.
Reply from Aaron Shaw
February 1st, 2024 12:58 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
5.0
SFTP
J
James J
Baxter, MN
Posted on November 17th, 2023 01:45 AM
Matching Rocket Mortgage offer.
Reply from Aaron Shaw
November 27th, 2023 01:46 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
C
Christopher C
Frankfort, IL
Posted on November 10th, 2023 05:05 PM
Aaron Shaw was extremely helpful. He spent extra time to help me get things done to make this possible and he to meet the quick deadline required. He was available any time and responded to my concerns well outside his regular schedule.
Reply from Aaron Shaw
November 20th, 2023 05:08 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
J
Joshua L
Plantsville, CT
Posted on November 6th, 2023 04:57 PM
We initially started working with Aaron over a year ago when we were looking to do a house swap with a relative. From the beginning, he helped break down different scenarios and spent a huge amount of time on the phone with us going over what...
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Reply from Aaron Shaw
November 16th, 2023 04:59 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

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