Showcase reviews on your website with APIs and widgets
Share reviews to power your marketing, optimize your sites and create social proof.
Easily and automatically share your best reviews to social media sites like Facebook, LinkedIn, and Twitter to create social proof and help win new customers. Add reviews to your websites to rank higher on organic search.
Elevate Your Review Management with AI-Powered Replies
With ChatGPT’s personalized AI replies, businesses can easily and efficiently respond to all reviews across multiple platforms. Whether setting a reply within a certain timeframe or using the platform’s suggested personalized response, businesses can ensure they share the perfect reply every time. Additionally, the platform can be trained to randomly reply to reviews using pre-approved templates, saving time and increasing efficiency in review management.
Make your customers feel heard and address negative comments quickly.
Convert those unhappy reviews into support tickets and forward to the people in the best position to make changes. Never miss an opportunity to encourage great service or coach through a negative interaction.
Leverage hundreds of integrations to get reviews where you need them most
blogs
How do you get to know your customers to provide the best customer experiences?
January 19 2023
The first step in creating a great CX strategy is getting to know your customers. CX drives over two-thirds of customer loyalty, more than ‘brand’ and ‘price’ combined, and 74% of consumers are at least somewhat likely to buy based on experiences alone. But it all begins with getting to know your customer!
blogs
Understand Search Rankings: Get to #1 on Map & Organic Search
January 25 2023
Online search ranking algorithms used by the big search engines (i.e. Google, and Yahoo) are complex systems used to determine the relevance and importance of web pages in a search engine’s index and deliver the most relevant results to users. The algorithms take into account hundreds of factors, including the content of a page, the number and quality of links pointing to a page, the relevance of the page to the search query, the proximity of the business location from the user, the prominence of the company/ website, and the overall user experience on the site.
blogs
What marketers should know to Power Growth Through the Recession
January 5 2023
The COVID-19 pandemic has had a significant impact on the global economy and has been a major contributor to the recession that many countries are experiencing. The pandemic has led to widespread business closures and disruptions in supply chains, resulting in job losses and reduced economic activity. With two consecutive quarters of negative gross domestic product (GDP), the U.S. entered a recession in the summer of 2022. Keeping the imminent crisis in mind, businesses have begun taking precautions in order to tackle the expected contraction of the economy.
blogs
5 Things Every Marketing Professional Must Include in their 2023 Strategy
January 24 2023
Not all companies are the same. But if you are a marketing professional catering to customers, these 5 things will grow your brand and your business in 2023.
Let our platform make every experience matter more for your business.
Drive intelligent CX & EX feedback campaigns and use that feedback to amplify marketing, boost customer-focused employee behavior, all while building a strong brand reputation and culture.