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For SALES,
Experience is EVERYTHING

Experience data at your fingertips to power your customer relationships, drive revenue, and build your brand.

Power your Department

How does CX impact sales?  

Increase Revenue

%

84% of companies that work to improve their customer experience report an increase in their revenue (Forbes)

Build Reviews

-/+

Customers tell an average of nine people about a positive experience with a brand, but they tell 16 people about a negative experience. (Deloitte)

Decrease Churn

$
B

$98B/year is left on the table by companies who fail to provide “simple” experiences to their consumers. (Siegel+Gale)

Create Connections

%

Companies that provide an emotional connection with customers outperform the sales growth of their competitors by 85%. (Gallup)

Customer experiences can make or break a sales team’s success. It’s critical to understand how customers feel about their interactions with the sales team, to build strong relationships and decrease churn. Customer reviews help boost search results to attract new business, but scaling feedback requests across multiple individuals, teams, locations, regions, can be challenging.

With the Experience Management Platform (XMP), you can improve CX while building your company and individual reputation online. CX campaigns automate data collection at the key sales interactions, so you can take action in the moment to create the best experiences possible for customers.

Customer experiences can make or break a sales team’s success. It’s critical to understand how customers feel about their interactions with the sales team, to build strong relationships and decrease churn. Customer reviews help boost search results to attract new business, but scaling feedback requests across multiple individuals, teams, locations, regions, can be challenging.

With the Experience Management Platform (XMP), you can improve CX while building your company and individual reputation online. CX campaigns automate data collection at the key sales interactions, so you can take action in the moment to create the best experiences possible for customers.

Be found locally, build customer trust and retention, and fuel your revenue growth with XMP.

Want to see how XMP can power your sales team?


Related Resources

Blogs

What is Experience Management?

August 23, 2021

Blogs

What is Experience Management: A primer on experience management and how it impacts business outcome

July 12, 2021

Blogs

Who Owns Experience Management At Your Company?

July 21, 2021

Blogs

Why an exceptional Experience Management Strategy requires integrated customer experience and employee experience programs

July 7, 2020

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