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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
M
Maria A
Jarrell, TX
Posted on February 20th, 2024 03:07 PM
It was great that it was quick process.
5.0
Encompass
P
Priscilla W
Everett, WA
Posted on January 3rd, 2024 07:43 PM
The communication and response time was great. Everyone was friendly and helpful getting our loan done in a timely manner.
Reply from Tom DeCoro
January 13th, 2024 07:44 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
W
William C
Murfreesboro, AR
Posted on August 24th, 2023 01:13 AM
Had phone issues (me) he was understanding and we communcated via emails. During that time credit score fell down and Tom found a way to get it back up. Now with his help and the money house is getting new wiring windows been repainted and...
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Reply from Tom DeCoro
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
T
Tammy L
Elmwood Park, IL
Posted on May 18th, 2023 07:20 PM
Tom was awesome! He explained the process to me in detail and stayed on top of everything from start to finish.
5.0
SFTP
T
Tammy L
Elmwood Park, IL
Posted on May 12th, 2023 07:25 PM
Tom was amazing!! He was on top of everything. He addressed all of my concerns and answered all of my questions. He stayed in touch with me through the entire process and I never felt like I had been left hanging. I’d recommend him in a heartbeat....
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Reply from Tom DeCoro
September 27th, 2023 03:14 AM
We are happy to hear our team was able to exceed your expectations. We strive to ensure that your financial needs are met. Please reach out to us, if we can be of further assistance.
5.0
SFTP
R
Richard T
Austin, AR
Posted on December 22nd, 2022 06:02 PM
It was great having someone that responded to messages and also encouraged other on his team to communicate with us during the whole process
5.0
SFTP
S
Stefanie D
Gilbert, AZ
Posted on November 5th, 2022 11:53 AM
Tom takes his time to get to know you and what your future goals and needs are. Not just communicating through email, but phone calls as well to make sure we understood and we’re all on the same track.
5.0
SFTP
B
Brandi W
Majestic, KY
Posted on October 3rd, 2022 03:09 PM
Tom exercised great communication skills. He was very informative and punctual updating me on the loan process. I appreciate his encouragement, understanding and most importantly patience on documents I had to retrieve and didn’t always understand....
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4.0
SFTP
J
John S
Vass, NC
Posted on September 17th, 2022 03:52 PM
Getting the loan thru anyway possible
5.0
SFTP
C
Ceil W
Naperville, IL
Posted on July 25th, 2022 08:33 AM
very knowledgeable and patient

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