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We take our clients’ financial privacy very seriously. During the course of processing your application, we accumulate non-public personal financial information from you and from other sources about your income, your assets, and your credit history in order to allow a lender to make an informed decision about granting you credit. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We collect nonpublic information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information about your transactions with us, our affiliates, or others; and (iii) information we receive from a consumer reporting agency. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law.
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5.0
Encompass
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Sarah S
University City, MO
Posted on February 19th, 2024 04:21 PM
Shari rocks!
5.0
Encompass
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Edward J R
University City, MO
Posted on February 16th, 2024 03:03 PM
Shari was always quick to respond and reach out, and explained everything so well! we love Shari!
5.0
Encompass
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Casey V
Saint Louis, MO
Posted on January 18th, 2024 03:51 PM
Always very helpful
Reply from Team Smerek & Wynn
January 18th, 2024 03:54 PM
Casey, it was a pleasure working with you and Ali again. Thank you for taking the time to complete a review.
5.0
Encompass
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Alexandra V
Saint Louis, MO
Posted on January 15th, 2024 03:43 PM
Jennifer answered all our questions and helped us work through multiple scenarios to figure out which worked best for our needs.
Reply from Team Smerek & Wynn
January 15th, 2024 09:44 PM
Ali, it was a pleasure working with the two of you again. I hope your Grandma enjoys her new home!
5.0
Encompass
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Ryan A
Manchester, MO
Posted on January 14th, 2024 02:18 PM
Jennifer was great to work with. She was prompt to respond whenever I had questions and was never pushy or unreasonable. It was a really good closing experience.
Reply from Team Smerek & Wynn
January 15th, 2024 01:04 AM
Ryan, thanks for taking a few minutes to complete the review. It was a pleasure working with you. I hope you and Melina love your new home!
4.66
Encompass
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Matthew F A
Moscow Mills, MO
Posted on December 18th, 2023 07:39 PM
I was at times confused, quite busy at work and this is the first time going through this online. But my concerns were addressed and I became comfortable with the professionalism displayed. You made this a Great experience, Thank You.
5.0
Encompass
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Allison G
Saint Louis, MO
Posted on December 16th, 2023 09:23 PM
Jennifer and her team were wonderful to work with! Very responsive, knowledgeable, and helpful in buying my first home!
Reply from Team Smerek & Wynn
December 16th, 2023 09:36 PM
Allison, thank you for taking a minute to complete the review. I hope you enjoy your new home!!!!
5.0
Encompass
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Emily A
Saint Peters, MO
Posted on December 12th, 2023 12:43 AM
Jennifer made the process run smoothly and was incredibly responsive! I can’t thank her enough for taking the time to explain the process. Jennifer always made sure I understood all my choices and helped guide me to the best option for me....
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5.0
Encompass
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Patrick W
Imperial, MO
Posted on November 25th, 2023 05:27 AM
The communication was phenomenal. We were constantly informed of what we needed to do and kept in the loop with how things were progressing.
Reply from Team Smerek & Wynn
November 27th, 2023 03:29 PM
Patrick, thank you for taking the time to complete the review. It was a pleasure working with the two of you and I can't wait to see the display back together!
5.0
Encompass
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Kathryn H
Saint Louis, MO
Posted on November 24th, 2023 12:10 PM
I can’t express my gratitude working with Jennifer. She has been absolutely incredible, professional, and attentive throughout the lengthy process it’s taken to finally have an offer accepted!
Reply from Team Smerek & Wynn
November 27th, 2023 03:30 PM
Kathryn, it was a long process but you now have your own home!!! It was my pleasure to assist you along the way.

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