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Mann Mortgage is an Equal Housing Lender. Corporate NMLS #2550.
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5.0
Encompass
J
Joshua S
Butte, MT
Posted on May 2nd, 2023 03:40 PM
Shawna was fantastic throughout this whole experience. She worked very hard on our mortgage, helping overcome obstacles as we came across them. She was very open and forefront throughout the entire process. She kept us all cool and collected...
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5.0
Encompass
P
Priscilla A R
Basin, MT
Posted on March 4th, 2024 03:28 PM
It was quick and easy. Shawna was personable and answered questions promptly.
5.0
Encompass
R
Robert B
Butte, MT
Posted on March 3rd, 2024 03:02 AM
We were absolutely blown away by the service provided by Shawna and Mann Mortgage. They were always available for questions and made our home buying experience a breeze. They treat you like family, service you don’t see much of these days.
Reply from Shawna Erickson
March 4th, 2024 02:23 PM
Thank you so much for your kind words, Robert. I'm delighted to hear that you had such a great experience with our home buying process at Mann Mortgage. We always strive to provide top-notch service to every customer, and it makes my day to...
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5.0
Encompass
K
Katrina W
Butte, MT
Posted on February 26th, 2024 01:47 AM
She communicated throughly throughout the whole experience and made it easy for us to understand what was happening.
Reply from Shawna Erickson
February 26th, 2024 02:35 PM
I truly appreciate your kind words, Katrina. Your feedback is invaluable to us at Mann Mortgage. It was my pleasure to guide you through the process and ensure that everything was clear and understandable. I strive to make the experience smooth...
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4.5
Encompass
D
Daniel O
Butte, MT
Posted on February 10th, 2024 06:01 PM
Hoping for better apr.
4.75
Encompass
C
Cassie H
Helena, MT
Posted on January 9th, 2024 05:10 AM
Nothing to do with you all with triad they were what cause the experience to be unpleasant
Reply from Shawna Erickson
February 10th, 2024 06:09 PM
I appreciate your feedback, Cassie. I'm sorry to hear that your experience with Triad was not pleasant. At Mann Mortgage, we aim to provide the best service and it's unfortunate that you had a less than stellar experience. Please know that...
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5.0
Encompass
A
Andrea W
Butte, MT
Posted on December 10th, 2023 05:02 PM
I loved working with Shawna Erickson! She was super sweet and very knowledgeable and always answered all of my questions. I had a great experience and I would highly recommend her to all my family and friends! Thanks again for all your help...
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Reply from Shawna Erickson
February 10th, 2024 06:09 PM
Thank you so much for your kind words, Andrea. I'm thrilled to hear that you had a great experience working with me. It's always my goal to provide knowledgeable and attentive service to all my clients. I'm glad I could help answer all your...
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4.75
Encompass
C
Crystal M
Helena, MT
Posted on December 1st, 2023 02:13 PM
Easy to work with
Reply from Shawna Erickson
December 1st, 2023 06:04 PM
Thank you for the high rating and kind words, Crystal. I'm glad to hear that you found it easy to work with me at Mann Mortgage. It was a pleasure working with you on this purchase. I look forward to assisting you again in the future. Congratulations...
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4.75
Encompass
J
Justin S
Helena, MT
Posted on November 30th, 2023 12:15 AM
Shawna was a great loan officer. She was extremely quick to reply to any messages, was professional, knowledgeable, personable, and easy to work with. Mann Mortgage overall was less easy to work with, and could use some improvement in quality...
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Reply from Shawna Erickson
November 30th, 2023 01:19 AM
Thank you very much, Justin, for your feedback and high rating. I'm delighted to hear that you were satisfied with the service I've provided. I deeply understand your concerns regarding the loan processing and underwriting at Mann Mortgage....
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5.0
Encompass
K
Kacie D
Clancy, MT
Posted on November 13th, 2023 06:44 PM
Shawna is truly the best! Hardest worker I know.
Reply from Shawna Erickson
November 13th, 2023 06:50 PM
Thank you so much for your kind words, Kacie! I truly value your feedback and I'm thrilled to hear that you were satisfied with my efforts. It was a pleasure working with you. Thanks again for your 5-star review!

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