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Ryan Mallory at CrossCountry Mortgage
Regional Vice President | NMLS #1456785

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Bothell, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri...... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
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Reviews from Web
I had a great experience working with the team, especially Jacob and Natasha. They were able to carefully explain my options and answered all my questions. They communicated well with my realtor and escrow team.
Reply from Owner
July 7th, 2026 05:06 PM
Mary, I'm glad to hear that you had a great experience with Jacob and Natasha. It's wonderful to know they were able to explain your options clearly and maintain good communication with your realtor and escrow team. Thank you for sharing your...
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This was my first time getting a mortgage and Jacob did an amazing job explaining my options and communicat what to expect as went through the process. I also enjoyed that I could call/text with all my questions and get a clear and thorough...
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Reply from Ryan Mallory
July 6th, 2026 06:18 PM
Mariam, I'm grateful for your kind words and am pleased to hear that Jacob and the team were able to support you effectively during your first mortgage process. It's great to know that the communication was clear and helpful for you. Thank...
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Better communication. The team was made aware that emails were infrequently checked. Only emails were sent. No notification of an email being sent. The wrong closing cost and monthly payment plan was chosen.
Reply from Ryan Mallory
June 24th, 2026 08:16 PM
Robert, I appreciate your feedback and apologize for the communication issues you experienced. It's important to me that we address these concerns, especially regarding email notifications and the closing cost selection. Please reach out to...
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To be honest, I’m not 100% satisfied yet. I appreciate the effort and understand that things can take time, but some actions and responsibilities that were expected to be addressed still remain in progress. My concern is that in this industry,...
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Reply from Ryan Mallory
June 24th, 2026 01:51 PM
Seema, I appreciate your feedback and understand your concerns about the timing and progress of certain actions. I'm sorry to hear that you're not fully satisfied, and I assure you that I am committed to addressing these issues promptly. Please...
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Professional team members, they were always prompt on response and feedback either by email/messags or phone calls. Additionally, the update calendar was highly appreciated. Thank you Ryan, Jacob and Nicole, your are truly dream achievers.
Reply from Ryan Mallory
June 23rd, 2026 07:47 PM
Alice, I appreciate your kind words and am glad to hear that you valued the prompt responses and feedback from our team. It's wonderful to know that the update calendar was helpful for you. Thank you for recognizing the efforts of Jacob, Nicole,...
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We cannot recommend Team Ryan Mallory at CrossCountry Mortgage highly enough. We started working with them over a year ago to explore the feasibility of homeownership, and from day one, Nicole Losh and Ashley Payton were absolutely spectacular....
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Ryan, Ashley and team were really going above and beyond to work with us! A special thank you to Nicole for walking us to the finish line a day before planned Closing date!! The whole team made us feel like we were the only people they cared...
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The whole experience was really great! Walking us through every step of the process, and supporting us whenever we needed help and additional information or review of process or docs. Thank you Ashley for the pre approval process! And a special...
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Reply from Ryan Mallory
June 16th, 2026 05:17 PM
Kasongo, I'm grateful for your kind words and thrilled to hear that you had such a great experience with us. It's wonderful to know that Ashley and Nicole provided the support you needed throughout the process. Thank you for your recommendation,...
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The team at CCM is an extremely well rounded group of individuals that knows how to run a tight ship! They are a very well oiled machine and they know how to get it! I was a bit hesitant at first but when I talked to Ryan all my doubts were...
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This team is a well oiled machine runs extremely well and I'm beyond happy to have worked with such an amazing group! Thank you to everyone that helped us in our journey to getting this home anyone looking for a lender in the future I will...
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Reply from Ryan Mallory
June 11th, 2026 05:38 PM
Thank you for your wonderful feedback, Edgar. I'm glad to hear that you had such a positive experience with our team at CrossCountry Mortgage, LLC. We appreciate your recommendation and are grateful for the opportunity to assist you in your...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Bothell, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1456785 | Branch NMLS #2384250
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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681
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1456785
Awards
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095
