logo
Social Links
Addresses
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Eastern Time
Disclaimer
ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011
  • Rating
  • About
  • Contact
Write a Review
5.0
Encompass
J
Jessica R J
Winterville, NC
Posted on February 29th, 2024 03:07 PM
Jae was prompt, informative, and professional. We appreciate the time she spent getting to know what we needed and execute it accordingly. She was super to work with!
W
William T C
Aberdeen, NC
Posted on February 28th, 2024 08:41 PM
Russell and his team were extremely professional and knowledgeable. They made sure we closed on time and efficiently. I would recommend them highly to anyone in the area who needs a mortgage.
Reply from RUSSELL SMITH
February 28th, 2024 09:00 PM
We are delighted to hear such positive feedback, William! My team and I, here at The Dream Team at Alcova Mortgage, strive to provide the most professional and efficient service possible. Your recommendation means a lot to us. It was a pleasure...
read more
W
W C
Posted on February 28th, 2024 03:27 PM
Incredibly professional and knowledgeable. Russell and his team did everything we needed to make our closing happen on time and efficiently.
E
Erik M P
Kingsport, TN
Posted on February 28th, 2024 02:18 PM
Mindy was great!!! Very easy to work with and communicate and made what would have been a very intimidating process incredibly easy!
Reply from MINDY RUNION
February 29th, 2024 02:20 AM
I am so glad to hear that you found the process easy and straightforward, Erik. It was a pleasure working with you as well. Your positive feedback means a lot to me and our entire team at Alcova Mortgage. Thank you for your generous review!
T
Tammy A S
Asheville, NC
Posted on February 28th, 2024 02:04 PM
Professional, kind, and above all, patient! They made the refi process seamless, despite my indecisive efforts. I am very grateful, and will recommend Alcova every chance I get.
H
Harold P
Posted on February 28th, 2024 01:54 PM
RUSSELL SMITH has received a review with 5 star rating from Harold P
H
Harold R P
Fayetteville, NC
Posted on February 28th, 2024 01:51 PM
Courteous understanding my needs and professional
Reply from RUSSELL SMITH
February 28th, 2024 09:01 PM
Thank you for your kind review, Harold. We are pleased to know that you're satisfied with our service. It's always our goal to understand and meet the needs of our clients in the most professional way possible. Your feedback means a lot to...
read more
P
Paul R L
Waynesville, NC
Posted on February 28th, 2024 12:26 PM
This is the second time we’ve had Tim assist with refinancing. Both times he has been informative, on time, personnel and precise in his work. I would use him again.
J
Jamie W D
Greensboro, NC
Posted on February 26th, 2024 10:09 PM
Christina kept me well informed throughout the whole loan process.
5.0
Encompass
S
Shannon Z
Ayden, NC
Posted on February 26th, 2024 03:29 PM
She was accessible and was very kind the entire way!
Reply from JAE GOESS
February 26th, 2024 04:23 PM
I sincerely appreciate your kind words and the stellar rating, Shannon. It was a pleasure to be there for you throughout this process, and I'm thrilled to hear that you found my accessibility valuable. Thanks once again for your feedback, and...
read more
© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.