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Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
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Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
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ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011
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5.0
google
M
Minerva P
Posted on February 22nd, 2024 01:33 PM
Kimberly Keith is such a pleasant and professional person. She explained everything I needed to know and I am truly grateful. Her expertise in the mortgage industry made every step of the application process and beyond was very helpful. She...
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5.0
Encompass
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Minerva P
Orlando, FL
Posted on February 22nd, 2024 01:31 PM
Kimberly Keith is such a pleasant and professional person. She explained everything I needed to know and I am truly grateful. Her expertise in the mortgage industry made every step of the application process and beyond was very helpful. She...
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5.0
for
Florida
google
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Larry G
Posted on February 22nd, 2024 01:34 AM
Andrew went above and beyond guiding us through the loan process and keeping us informed. He was a great guy to work with, taking us step by step through the process of buying our home.
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Sharhonda B
Dublin, GA
Posted on February 20th, 2024 07:54 PM
I was ensured and told several different things and towards the end the word was not bond. I would have respected it more as well as accepted it better if everything was told upfront to me or a “this is subject to change “ disclaimer was given...
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Reply from ANTHONY DAVIS
February 23rd, 2024 08:07 PM
At ALCOVA, delivering exceptional service to each customer is paramount, which is why we value your feedback immensely. We've attempted to reach out to you to better understand your concerns and identify opportunities to enhance your experience,...
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5.0
for
Florida
google
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Catherine C
Posted on February 20th, 2024 12:11 AM
I worked with Zach as my Lender and I can't say enough to express how grateful I am for all his help! During COVID my life got turned upside down and coming out of that I didn't know if owning my own home was even possible. With his help I...
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Catherine S
Ormond Beach, FL
Posted on February 19th, 2024 03:14 PM
Matthew is responsive, and I trust his expertise and guidance. He continues to earn our business over and over.
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David B S
Ormond Beach, FL
Posted on February 19th, 2024 02:13 PM
Matthew‘s overall engagement, frequency of communication, and guidance throughout the entire process. The rest of the team was also very informative and responsive. Also, it’s very helpful to have the app to upload documents and see the status...
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Keisha B
Dallas, GA
Posted on February 15th, 2024 03:35 PM
He was very available, attentative and patient with me through this entire process.
5.0
for
Florida
google
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Chris D
Posted on February 13th, 2024 05:24 PM
Great lender! As always, Andrew Shields & his team took care of all of our homebuying needs! Highly recommend him to get the job done! Top Notch! ?
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William J C
Chesapeake, VA
Posted on February 6th, 2024 02:12 PM
Brad was great in every possible way. We bought our VA home from TX, his communications was incredible, explaining the process completely, and clearly, it just couldn’t have gone any better! THANK YOU BRAD!!
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