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9:00 AM to 5:00 PM
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Homebuyer Connect is a division of Sun West Mortgage Company, Inc. NMLS ID 3277, www.nmlsconsumeraccess.org. Visit http://www.swmc.com/swmc/disclaimer.php for the full list of license information or refer to www.nmlsconsumeraccess.org/EntityDetails.aspx/company/3277 to see where Sun West is a licensed lender and servicer. In all jurisdictions, the principal/main licensed location of Sun West Mortgage Company, Inc. is 6131 Orangethorpe Avenue, Suite 500, Buena Park, CA 90620, Phone: (800) 453-7884.
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J
JOSE M
Posted on January 9th, 2024 06:50 PM
Everything was great. The personnel who helped us were very clear with what we needed to submit. Most of all, the perseverence to help us close the case. Thank you everybody.
Reply from Sun West Mortgage Company Inc
January 10th, 2024 01:09 AM
Hi Jose, Thank you for your great review. We take pride in knowing our customers are happy with our services.
W
Wendy D
Posted on December 22nd, 2023 02:43 PM
Mike was both responsive and extremely knowledgeable and provided a great product to my client
Reply from Sun West Mortgage Company Inc
December 23rd, 2023 01:27 AM
Hi Wendy, We are glad that we managed to meet your requirements! We value you being a part of the Sun West family. Thank you.
R
ROBERT W
Posted on July 21st, 2023 11:44 AM
It was a cluster. I started off with David Mackellar as recommended by my realtor. It was a smooth experience and we had almost all of the documentation ready. Then, all of a sudden, he left and I was assigned Michael Brooks. I had to almost...
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Reply from Sun West Mortgage Company Inc
September 27th, 2023 03:14 AM
Hi Robert,Thank you for making us aware of this issue. We are forwarding it to the concerned department for further review and they will address your concerns shortly.In the meanwhile you can reach us at ******************* or call us at **************...
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S
Siali J
Posted on July 10th, 2023 03:51 PM
It was great working with Sun West. They follow through till closing successfully.
Reply from Sun West Mortgage Company Inc
September 27th, 2023 03:14 AM
Hi Michael, Thank you for your valuable feedback. It means the world to our entire team at Sun West.
B
BRUNO D
Posted on June 5th, 2023 12:38 PM
Michael was quick and very easy to work with every step of the way !!!!
Reply from Sun West Mortgage Company Inc
September 27th, 2023 03:14 AM
Hi Bruno, We are happy to hear you had a great experience! We value you being a part of the Sun West family. Thank you.
B
BRYCE D
Posted on May 30th, 2023 12:57 PM
SMLS needs work updating the critical info and the reasoning why documents get rejected
Reply from Sun West Mortgage Company Inc
September 27th, 2023 03:14 AM
Hi Bryce,Thank you for making us aware of this issue. We are forwarding it to the concerned department for further review and they will address your concerns shortly.In the meanwhile you can reach us at ******************* or call us at **************...
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D
Deborah S
Posted on May 27th, 2023 07:30 PM
Michael is a pleasure to work with. His extensive knowledge and compassion is amazing! I will definitely continue to work with him in the future. So glad I found him!!
Reply from Sun West Mortgage Company Inc
September 27th, 2023 03:14 AM
Hi Deborah, We are glad that we managed to meet your requirement! We value you being a part of the Sun West family. Thank you.
J
JOSE T
Posted on May 27th, 2023 11:12 AM
It would have been nice to actually talk to this individual. The majority of the correspondences from Sun West Mortgage Company came via email. He spoke once with my wife, which I thought was interesting considering the loan is only in my name....
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J
JIMMY S
Posted on May 23rd, 2023 06:27 PM
Michael Brooks became my loan office just about near the end for me to close on my home loan. The problem was I never heard from him. I received a email stating he was my new loan officer and would be in contact with me which never happened....
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Reply from Sun West Mortgage Company Inc
September 27th, 2023 03:14 AM
Hi Jimmy,Thank you for making us aware of this issue. We are forwarding it to the concerned department for further review and they will address your concerns shortly.In the meanwhile you can reach us at ******************* or call us at **************...
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K
KATRINA S
Posted on May 21st, 2023 02:25 PM
He did not help us at all through our mortgage. We only worked with Thomas Dugan.
Reply from Sun West Mortgage Company Inc
September 27th, 2023 03:14 AM
Hi Katrina,Thank you for making us aware of this issue. We are forwarding it to the concerned department for further review and they will address your concerns shortly.In the meanwhile you can reach us at ******************* or call us at **************...
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