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C
Christopher L
Deer Park, TX
Posted on January 30th, 2024 03:52 PM
I’ve done a lot of things in life and with the pressures of buying a home Mrs V made it so easy and pleasant for both me and my wife. We are very thankful for her and her steam and will be highly recommend to all that I know.
Reply from Valerie Rush
February 9th, 2024 04:25 PM
Thank you so much for your kind words, Christopher. I'm delighted to hear that you had a positive experience with us. It was absolutely my pleasure to help you and your wife through the home buying process. I always strive to make it as easy...
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Nicholas S N
Texas City, TX
Posted on December 22nd, 2023 08:08 PM
Was very helpful and friendly and always there with the answers you need.
Reply from Valerie Rush
January 1st, 2024 08:11 PM
Thank you for your kind words and the stellar rating, Nicholas! I'm thrilled to hear that you found my service helpful and friendly. At Guardian Mortgage, a division of Sunflower Bank, N.A, our goal is to provide exceptional service and support...
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Jennifer L P
Texas City, TX
Posted on December 20th, 2023 11:57 PM
Valerie did a great job explaining everything to us and answering all our questions even after hours and on thanksgiving day. She had to deal with a difficult seller and she did a great job. Would highly recommend her to anyone!
Reply from Valerie Rush
December 30th, 2023 11:58 PM
I'm truly grateful for your kind words, Jennifer. It's clients like you that make my job so rewarding. I am always here to help, even after hours and during holidays - your mortgage needs don't stop, so neither do I. Dealing with challenging...
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M
Maria E O
Houston, TX
Posted on December 16th, 2023 07:54 PM
The way everything was done explaining everything was amazing.
Reply from Valerie Rush
December 26th, 2023 07:58 PM
I'm thrilled to know that you had a positive experience with us, Maria. Your 5-star rating is very much appreciated. At Guardian Mortgage, a division of Sunflower Bank, N.A., we ensure to make all our procedures as transparent as possible for...
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Rita R T
League City, TX
Posted on December 16th, 2023 03:58 PM
Valerie is stellar at providing information about the whole process and making sure we understood what was happening from start to finish. She called and email weekly and sometimes daily with updates and to make sure we didn’t have any questions....
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Reply from Valerie Rush
December 26th, 2023 03:59 PM
Thank you so much for your kind words, Rita. I'm thrilled to hear that you felt well-informed and cared for throughout your experience with Guardian Mortgage, a division of Sunflower Bank, N.A. Your satisfaction is my top priority, so I'm glad...
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K
Katrina M
Houston, TX
Posted on September 19th, 2023 02:17 PM
Valerie is thorough, kind, consistent, knowledgeable, communicative, and she’s a creative thinker. She’s encouraging, efficient, and is a great problem solver. She’s the sole reason I’d refer someone to Guardian. It was truly a pleasure working...
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Reply from Valerie Rush
September 29th, 2023 02:25 PM
I am absolutely touched by your kind words, Katrina. Your feedback means the world to me and Guardian Mortgage, a division of Sunflower Bank, N.A. I strive to be as thorough and efficient as possible for our clients, and your recognition of...
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Tyree E H
Hampton, VA
Posted on August 8th, 2023 02:14 PM
Communication!!!! Made the day.
Reply from Bruce Grimes
August 18th, 2023 03:21 PM
Thank you so much Tyree for your kind words. I'm glad that I was able to provide the communication that you needed. I'm grateful for the 5-star rating and hope to continue providing you with great service in the future.
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Andrea J G
Hampton, VA
Posted on August 7th, 2023 10:23 PM
Great communication and convenient ways to provide the needed information.
Reply from Bruce Grimes
August 17th, 2023 10:24 PM
Thank you for your kind words, Andrea! I am pleased to hear that you had a great experience with Guardian Mortgage and that the communication and convenience of the process were up to your expectations. We strive to provide the best customer...
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Brittany S R
La Marque, TX
Posted on July 29th, 2023 01:46 PM
Valerie is Everything! She made the process easy ,she communicate with us well ,was willing to answer questions anytime & made sure she saw us to the finish line I couldn't thank her enough
Reply from Valerie Rush
August 8th, 2023 01:51 PM
Thank you so much, Brittany, for taking the time to leave such a wonderful review! I'm so glad to hear that I was able to help you in the home loan process and make it a smooth experience. I'm glad that I could be of service and that it was...
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Aaron S
La Marque, TX
Posted on July 29th, 2023 01:39 PM
Valerie was amazing! her being caring /kind, willing to answer any questions anytime made this process easy for me & my family
Reply from Valerie Rush
August 8th, 2023 01:42 PM
Aaron, thank you so much for your kind words! I appreciate you taking the time to share your experience at Guardian Mortgage, a division of Sunflower Bank, N.A. I'm so glad that I was able to make this process easier for you and your family....
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