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Monday
9:00 AM to 5:00 PM
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Thursday
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Equal Housing Opportunity

PRMI NMLS# 3094

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PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend.
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5.0
for
Primary Residential Mortgage, Inc. - Plano
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J
Jennifer S
Posted on February 16th, 2024 08:46 PM
Excellent service, I had some personal bumps along the way but Eric walked me thru them and we were able to get it resolved. Finally was able to complete the refinancing process. Highly recommend Eric!!! The closing was excellent, we would...
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1.0
for
Primary Residential Mortgage, Inc. - Plano
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Sally P
Posted on January 4th, 2024 07:33 PM
Take your business elsewhere. My experience with this company, and with a mortgage broker - Byron Davis - in particular, was terrible. Davis mislead me regarding a government assistance program to help with the down payment. He told me it was...
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Earl M J
Watauga, TX
Posted on January 3rd, 2024 02:47 PM
your people are the best to work with Jay.
Reply from Jay Atterstrom | Branch Manager | P...
January 17th, 2024 02:52 PM
I'm genuinely thrilled to hear your positive feedback, Earl! It's always my goal to provide the best possible service here at Primary Residential Mortgage, Inc. It was a pleasure to work with you, and I look forward to any future opportunities...
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D
Darrien R
Posted on December 31st, 2023 02:07 PM
The best!!!!! The entire team is phenomenal!! Great service
D
Darrien R
Lancaster, TX
Posted on December 31st, 2023 02:03 PM
The BEST!!! So reliable and dedicated to make my vision come to life. 10/10
Reply from Jay Atterstrom | Branch Manager | P...
January 14th, 2024 02:05 PM
I truly appreciate your kind words, Darrien. It was a pleasure to assist you and help your vision come to life. Your satisfaction is always my top priority at Primary Residential Mortgage, Inc. Your positive review reinforces the value of our...
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Jerrod A
Posted on December 21st, 2023 04:42 PM
Jay and Meagan have completed multiple complex real estate transactions for me and always get the job done. Their communication and commitment to the process is first class. I will continue to use and recommend them to everyone.
J
Jose R F
Brownsville, TX
Posted on December 20th, 2023 03:40 PM
Awesome Experience!
Reply from Jay Atterstrom | Branch Manager | P...
January 3rd, 2024 03:43 PM
I'm thrilled to hear that your experience was awesome, Jose! It was a pleasure assisting you with your mortgage needs at Primary Residential Mortgage, Inc. Your 5-star rating is greatly appreciated. Your satisfaction is my top priority. Looking...
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C
CP F
Posted on November 29th, 2023 03:11 AM
Jay was the most knowledgeable mortgage officer I have ever met. I have purchased 10 homes. I have a very challenging sell-and-buy situation that I thought was impossible and Jay provided three viable, creative, and cost-saving options for...
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Reply from Jay Atterstrom | Branch Manager | P...
November 29th, 2023 01:51 PM
Thank you so much for your kind words Carmen! Typically there is more than one way to finance a home purchase - we strive to make sure that we determine the absolute best solutions for you based on personal circumstances AND preferences. And...
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5.0
for
Primary Residential Mortgage, Inc. - Plano
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Grace S
Posted on November 28th, 2023 07:19 PM
It has been a pleasure working with Jim, Amy, and the PRMI team as I purchased my first home! They were so helpful in answering questions, explaining the process, and we even had a few good laughs along the way! And now I'm a happy, grateful...
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5.0
for
Primary Residential Mortgage, Inc. - Plano
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Brian S
Posted on November 28th, 2023 03:25 PM
This was the first home loan that we have had in many, many years; so it was as if it were our first one, and so we were a little nervous about it. But Jim and his team at the Flower Mound PRMI office made our experience very easy and pleasant....
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