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9:00 AM to 5:00 PM
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©2023 On Q Financial, LLC. All Rights Reserved. NMLS 5645. This website and the information it contains are provided as a service by On Q Financial, LLC., to assist those who have questions or concerns about purchasing a home and available mortgage products. Our website has links to sites we feel might be useful to you and which may provide services. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site. On Q Financial, LLC., accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.
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D
Desiree R
SPOKANE, WA
Posted on February 18th, 2024 07:42 PM
Super fast closing. Consistent and reliable communication via phone (not just email). Kind and professional.
I
Ian D
Seattle, WA
Posted on February 18th, 2024 02:42 PM
Best rate of our options
Reply from Derek Wetzel
February 20th, 2024 02:42 PM
We enjoyed working with you. Thanks for the great feedback.
B
Brian F
SEATTLE, WA
Posted on February 7th, 2024 04:40 PM
Rate was significantly higher than competitors and no explanation was provided for the higher rate
Reply from Derek Wetzel
February 9th, 2024 04:43 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
T
Theresa P
TUKWILA, WA
Posted on February 6th, 2024 05:54 AM
Derek and his team were extremely helpful and communicative throughout the entire process.
Reply from Derek Wetzel
February 8th, 2024 05:55 AM
I really appreciate the feedback and am looking forward to working with you again.
M
Margaret M
SHORELINE, WA
Posted on February 5th, 2024 08:53 PM
Very helpful in understanding what was happening as a first time home buyer. Also was able to help solve problems before they even arose!
Reply from Derek Wetzel
February 7th, 2024 08:55 PM
It was great working with you. Thanks again for putting your trust in us.
K
Kevin M
SHORELINE, WA
Posted on February 5th, 2024 07:54 PM
Great communication and we didn't feel like we were being deceived. Any time we had a question, we had an answer quickly and with as much detail as we would need. Weekly check-ins and emails were helpful and eased us through the process.
Reply from Derek Wetzel
February 7th, 2024 07:57 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
D
Donna B
TUKWILA, WA
Posted on February 1st, 2024 04:34 PM
Derek and his entire team are highly skilled and provide excellent customer service. They are there to meet the needs and goals of their clients with great communication and valuable information. I confidently refer Derek and his team to clients...
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J
Jeremy P
CLE ELUM, WA
Posted on January 29th, 2024 04:58 PM
Good communication throughout process.
Reply from Derek Wetzel
January 31st, 2024 04:59 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
M
Mark M
BREMERTON, WA
Posted on January 29th, 2024 03:14 PM
OnQ’s straightforward communication and focused energy make getting a mortgage pain free. Their clear communication, responsive support and genuine kindness was appreciated and very impressive. Highly recommended!
Reply from Derek Wetzel
January 31st, 2024 03:16 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
N
Naveenshankar R
SEATTLE, WA
Posted on January 11th, 2024 06:11 PM
Derek and team earned my trust quickly and always put my best interest first! They were prompt and kept me informed through the process.
Reply from Derek Wetzel
January 13th, 2024 06:13 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
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