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ALCOVA Mortgage | Richmond in Henrico, VA

ALCOVA Mortgage | Richmond, Henrico, VA

Henrico, VA
4.89
(333)
Company Logo
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting...... Show More
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Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Overall Ratings
4.89
(333)
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Reviews from Web
  • J
    Jacob L
    Quinton, VA
    Posted on June 13th, 2026 11:05 PM
    Overall great experience. In the beginning communication was great but to be honest towards the end it wasn't as consistent as the beginning of the process.
    Reply from Eric Craig
    June 14th, 2026 02:44 PM
    Thank you for your feedback, Jacob. I'm pleased to hear that you had a great overall experience. I appreciate your honesty about the communication towards the end, and I'll strive to ensure better consistency in the future. If there's anything...
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  • J
    Joseph R
    Wilsons, VA
    Posted on June 12th, 2026 03:25 PM
    unbelievable experience! Fast,knowledgeable and extremely helpful
    Reply from Justin Russell
    June 15th, 2026 03:25 PM
    Joseph, I'm glad to hear that you had an unbelievable experience with my service. It's great to know that you found the process fast, knowledgeable, and helpful. If you ever need further assistance, please feel free to reach out.
  • B
    Beverly D B
    Fredericksburg, VA
    Posted on May 25th, 2026 03:07 PM
    Justin is fantastic. Very considerate and professional. We have worked with Russell before and each time he was outstanding. Would definitely recommend Justin to others.
    Reply from Justin Russell
    May 28th, 2026 03:07 PM
    Thank you for your kind words, Beverly. I'm grateful for your continued trust in me and I'm pleased to know that you find my service considerate and professional. Your recommendation means a lot, and I'm here whenever you need assistance in...
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  • J
    James G B
    Fredericksburg, VA
    Posted on May 22nd, 2026 09:07 PM
    Justin was great to work with...
    Reply from Justin Russell
    May 22nd, 2026 09:57 PM
    Thank you Mr. Burney, as always a pleasure to help you and Mrs. Burney out. Thanks again and enjoy your new home.
  • K
    Kathleen M F
    Glen Allen, VA
    Posted on April 29th, 2026 09:23 PM
    Eric was very responsive to my initial inquiry. At all times Eric was timely with response as well as keeping us informed. i I highly recommend Eric .
    Reply from Eric Craig
    May 4th, 2026 02:29 PM
    Thank you for your recommendation, Kathleen. I'm glad to hear that my responsiveness and communication were helpful throughout your experience. If you need any more assistance or have further questions, feel free to reach out.
  • M
    Mohamed M
    Midlothian, VA
    Posted on April 29th, 2026 12:41 PM
    this was one of my best experiences ever. it was really great working with Eric
    Reply from Eric Craig
    May 4th, 2026 03:29 PM
    I'm grateful for your kind words, Mohamed. It's nice to know that working together was a great experience for you. If there's anything else I can assist with, please feel free to reach out.
  • 4.83
    Encompass
    M
    Michael W M
    Ruther Glen, VA
    Posted on April 8th, 2026 01:16 AM
    Nothing to add
    Reply from Eric Craig
    April 8th, 2026 03:29 PM
    thank you!!
  • R
    Renee E D
    Chesterfield, VA
    Posted on March 20th, 2026 02:10 PM
    Eric worked fast for us when we needed a quick turn around time, and answered promptly when we had questions.
    Reply from Eric Craig
    March 23rd, 2026 02:10 PM
    Your acknowledgment of the quick turnaround and timely responses is greatly appreciated, Renee. I'm pleased to have been able to assist you effectively when it mattered most. If you have further questions or need anything else, I'm here to...
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  • S
    Samuel F H
    North Chesterfield, VA
    Posted on March 20th, 2026 01:02 AM
    Made experience easier, available to call with questions, made the buying experience a smooth one
    Reply from Eric Craig
    March 23rd, 2026 08:55 PM
    It's great to hear that I could make your buying experience smoother, Samuel. Being available to address questions is an important part of ensuring everything goes smoothly. If you ever have more questions or need further assistance, don't...
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  • D
    David L A
    Midlothian, VA
    Posted on March 19th, 2026 03:17 PM
    Justin is a great communicator and always open about the process.
    Reply from Justin Russell
    March 23rd, 2026 03:32 PM
    I appreciate your feedback, David. It's important to me to maintain open communication and transparency throughout the process. Your recognition of this means a lot. If there's anything else I can assist you with, don't hesitate to contact...
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  • 10 of 333
    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance
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