ALCOVA Mortgage | Richmond, Henrico, VA
Henrico, VA
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
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professional , responsive overall great service
Reply from Eric Craig
August 17th, 2026 07:06 PM
Thank you, Robin, for your kind words. I'm pleased to hear that you found the service professional and responsive. If you have any more needs in the future, feel free to reach out.
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Made everything easy
Reply from Eric Craig
August 17th, 2026 07:28 PM
Thank you, Michael, for your feedback. I'm happy to know that I could make the process easy for you. If there's anything else you need, feel free to reach out.
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i have gutten Plenty of mortgages in my lifetime but this one was by FAR, the easiest, most stress free experience out of all of them! Eric and his team were OUTSTANDING . Fast, friendly and efficient . Eric took my call on a SUNDAY and got...
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Reply from Eric Craig
August 10th, 2026 05:04 PM
Thank you, Randy, for sharing your experience. I'm glad to hear that the process was stress-free and efficient for you. It was my pleasure to assist you, even on a Sunday, and I appreciate your willingness to refer me to others. If you have...
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Eric was great! No nonsense , no wasting anyone's time. Got the job done, secured a great rate for us, and there were no delays. Well done!
Reply from Eric Craig
July 17th, 2026 02:16 PM
I'm thankful for your positive feedback, Travis. It's good to hear that everything went smoothly and that I could secure a great rate for you without any delays. If you need anything else, please let me know.
extremly accessable and personable!.
I plan on using Justin for all of my transactions.
Reply from Justin Russell
July 2nd, 2026 03:51 PM
Thank you for sharing your experience, Mark. I'm pleased to hear that you find me accessible and personable. I'm looking forward to assisting you with all of your future transactions.
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Great communication and responsivness couples with excellent advice!
Reply from Eric Craig
July 1st, 2026 06:47 PM
Thank you, Alasdair, for highlighting the communication and advice you received. I'm glad I could be of assistance throughout the process. If there's anything more you need, don't hesitate to reach out.
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Every step of the process was seamless. He gave insight on how to maximize our situation and what to expect. one of the best mortgage guys in tbe business!
Reply from Eric Craig
June 30th, 2026 05:35 PM
I'm pleased to know that you found every step of the process seamless, Richard. Providing helpful insights and clear expectations is important to me. Thank you for your kind words and for trusting me with your mortgage needs.
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Overall great experience. In the beginning communication was great but to be honest towards the end it wasn't as consistent as the beginning of the process.
Reply from Eric Craig
June 14th, 2026 02:44 PM
Thank you for your feedback, Jacob. I'm pleased to hear that you had a great overall experience. I appreciate your honesty about the communication towards the end, and I'll strive to ensure better consistency in the future. If there's anything...
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unbelievable experience! Fast,knowledgeable and extremely helpful
Reply from Justin Russell
June 15th, 2026 03:25 PM
Joseph, I'm glad to hear that you had an unbelievable experience with my service. It's great to know that you found the process fast, knowledgeable, and helpful. If you ever need further assistance, please feel free to reach out.
Justin is fantastic. Very considerate and professional. We have worked with Russell before and each time he was outstanding. Would definitely recommend Justin to others.
Reply from Justin Russell
May 28th, 2026 03:07 PM
Thank you for your kind words, Beverly. I'm grateful for your continued trust in me and I'm pleased to know that you find my service considerate and professional. Your recommendation means a lot, and I'm here whenever you need assistance in...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance