ALCOVA Mortgage | Covington, Covington, VA
Showing You The Way Home
Covington, VA
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Overall communication was wondwrful and all of my questions were answered promptly! Jason also went above and beyond by providing multiple options and even sending documentation after business hours. I appreciated his assistance and expertise...
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Jason Helmintoller and jason hall are very helpful in helping make sure we are equipped with all the necessary information and resources to buy the house in search of . they always both had answers and never quit trying . I appreciate you both...
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Reply from Jason Helmintoller
August 24th, 2026 02:31 PM
Sean, I appreciate your kind words and am glad that both Jason Hall and I could provide the information and resources you needed. It's wonderful to know that we were able to assist you effectively in your home search. Thank you for trusting...
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For this being my first home this whole process went smoothly with no problems. Jason was very informative and always available for my questions. I could be any more happier.
Reply from Jason Helmintoller
August 24th, 2026 07:09 PM
Nicholas, I'm grateful to hear that your first home-buying experience went smoothly and that I could be informative and available for your questions. It's wonderful to know you felt supported throughout the process.
Simple, great communication, straight to the point.
Process went way faster than expected and was able to buy our first house in just over a month.
Reply from Jason Helmintoller
August 17th, 2026 07:40 PM
Garrett, I'm glad to hear the process went faster than expected and that you were able to purchase your first home so quickly. If you have any more questions or need assistance in the future, feel free to reach out.
While we had some confusion with getting clarification on info during the initial search for a home within our eligibility, when we actually moved forward with an offer and purchase, I felt like everything was being taken care very well behind...
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Jason was pushing us to get a closing date and he knew our closing date and then come closing time we had to wait for 4 hours for him to send documents to the lawyer so we could close. Never again.
Reply from Jason Hall
August 7th, 2026 08:37 PM
Thank you for taking the time to share your feedback. I understand how frustrating it is to experience an unexpected delay on such an important day. Unfortunately, an unforeseen power outage impacted the timely delivery of the closing documents...
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The process was quick and easy and everyone made it simple. Everyone was very helpful guided me in the right direction and was able to get me in my home quick.
Reply from Jason Helmintoller
August 10th, 2026 04:46 PM
Heather, I'm pleased to hear that the process was quick and easy for you. It's great to know that you felt well-guided and supported throughout. If you have any questions or need further assistance, feel free to reach out to me.
Jason was super nice and on top of everything the whole way. He made the process less stressful and got it done fast. As a first home buyer I feel we made the perfect choice choosing Jason. We will absolutely be using him in the future.
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Reply from Jason Helmintoller
August 3rd, 2026 08:56 PM
Landon, I appreciate your kind words and am happy to have made the process less stressful for you as a first-time home buyer. It's great to hear that you felt confident in choosing me. I'm here whenever you need assistance in the future.
Everyone was very professional and made the process easy and stress free.
Reply from Jason Helmintoller
August 3rd, 2026 03:40 PM
Shawn, I'm grateful for your kind words about the professionalism and ease of the process. It's great to know that everything went smoothly for you. If you have any further questions or need assistance, don't hesitate to reach out to me.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance