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©2023 Paramount Residential Mortgage Group, Inc. (“PRMG”) is a mortgage lender. NMLS ID# 75243 (www.nmlsconsumeraccess.org). 1265 Corona Pointe Court, Suite 301, Corona, CA 92879. 866-776-4937. AZ Mortgage Banker License #910387, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Licensed by the N.J. Department of Banking and Insurance. OH #RM.804171.000. Rhode Island Licensed Lender. Equal Housing Opportunity.
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Andrew N
Tigard, OR
Posted on February 3rd, 2024 06:27 PM
Lack of communication. Underwriting asked for the same documentation three different times for items they already had which resulted in several unnecessary extensions. If I see PRMG is the lender for another transaction, I will warn my clients...
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Reply from PRMG Team
February 5th, 2024 03:57 PM
Thank you for taking the time to share your feedback, Andrew N. Paramount Residential MortgageGroup deems our customer feedback with the highest regard. Our team works hardto provide customers with the best support possible and we apologize...
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Rosa L F
Vancouver, WA
Posted on December 15th, 2023 09:16 PM
The information was clear. Questions were answered promptly and correctly. Enrique followed up in each stage of the loan. Professional and very efficient.
Reply from Enrique Vega
January 4th, 2024 12:23 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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Francisco S
Gresham, OR
Posted on December 13th, 2023 05:43 PM
We appreciate your efforts in eventually completing the transaction, but we encountered several challenges along the way. Communication often seemed unclear, and there were instances where commitments were not met, which led to multiple rescheduled...
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Reply from PRMG Team
December 18th, 2023 04:51 PM
Thank you for providing us with your valuable feedback. Paramount Residential Mortgage Groupvalues the honesty of our customers. We’re disappointed to hear that your experience did not meet your expectations. We hope you give us another chance...
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Ismael Z
Posted on October 3rd, 2023 09:41 PM
A great loan officer!I have done multiple transactions with her.Always on time with clients, working after hours, traveling distances, and supporting the clients throughout the whole process.She is highly professional, and she communicates...
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Barb N
Salem, OR
Posted on September 30th, 2023 11:46 AM
We had several days of closing delays that could have been avoided had we known the outstanding condition to get CTC.
Reply from PRMG Team
October 2nd, 2023 07:38 PM
At Paramount Residential Mortgage Group, we strive to be a leader in the mortgage industry. Wesincerely regret that your experience was less than perfect. We care deeplyabout our clients and want to provide the most comfortable experience possible....
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Bradley M
Portland, OR
Posted on September 28th, 2023 03:29 PM
I already submitted a review
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Bradley M
Posted on September 28th, 2023 02:53 PM
This was my first transaction working with Enrique, he provided myself and my buyer constant communication and when presented the challenge to close the transaction in less than 30 day he tackled all obstacles and closed in under 20. Enrique...
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Sergio M C
Portland, OR
Posted on September 28th, 2023 02:36 PM
Enrique’s ability to assist in areas I was unfamiliar with in the loan process, his calm manner made me feel comfortable even when we had to restart the process when a purchase didn’t go through.Efficient, communicative and knowledgeable are...
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Reply from Enrique Vega
October 11th, 2023 10:33 AM
Thank you for your kind words! We're delighted to know that you had a fantastic experience with us. Our team strives to make every visit special, and your review reinforces our commitment to providing outstanding service. We appreciate your...
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Jenni Q
Sandy, OR
Posted on September 1st, 2023 05:20 PM
Great communication and response times from Enrique!
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Miguel C
Vancouver, WA
Posted on June 2nd, 2023 04:25 AM
The professionalism from beginning to end
Reply from Armando Serrano
September 27th, 2023 03:14 AM
Thank you for your kind words! We're delighted to know that you had a fantastic experience with us. Our team strives to make every visit special, and your review reinforces our commitment to providing outstanding service. We appreciate your...
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