Better communication. Returning calls and emails. Accurate information. Disclosing interest rates and payment prior to closing. Having a competitive interest rate with the market or floating interest rate down to current rates.
She communicated throughly throughout the whole experience and made it easy for us to understand what was happening.
Reply from Shawna Erickson
February 26th, 2024 02:35 PM
I truly appreciate your kind words, Katrina. Your feedback is invaluable to us at Mann Mortgage. It was my pleasure to guide you through the process and ensure that everything was clear and understandable. I strive to make the experience smooth...
With us every step of the way ! Answered all questions promptly. Great communication.
Reply from Kenya Schatz
February 16th, 2024 03:53 PM
I'm thrilled to hear that you had such a positive experience, Tanner! Your feedback means a lot to me. I strive to provide top-notch communication and prompt responses to all inquiries. I'm glad to know that I did not fall short of your expectations....
Mike was so easy going and fun to work with. He was great with communication and answered our questions in a timely manner. Buying a home can be extremely stressful however Mike at Mann Mortgage made it a great experience for us. We would highly...
Well for starters you extended our loan without charging us penalties. It was so appreciated you have no idea how much that meant to us. We also appreciate that we talked to real people who really cared about our experience. When we signed...
Darcie was very responsive and always answered our questions and explained things so we could understand everything. She always was very happy and delightful to work with.
Posted on January 31st, 2024 02:06 PM
Very professional, overall a good experience with lots of support
Reply from Jennifer Grovom
January 31st, 2024 03:32 PM
Thank you so much for your kind words, Natalie. I'm delighted you had a good experience with Mann Mortgage and found the support helpful. I strive to provide a professional service and your feedback is invaluable. It's been a pleasure working...