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  • NMLS# 282839
Services Offered
  • residential mortgage loans
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Eastern Time
Disclaimer
CBM Mortgage is an Equal Housing Lender CBM Mortgage, Inc.– Company NMLS #282839 (www.nmlsconsumeraccess.org )
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5.0
Encompass
K
Kristin A S
Front Royal, VA
Posted on October 30th, 2023 01:37 PM
She helped me thru the process and answered any and all my questions in a timely manner.
Reply from Michelle Napier
October 30th, 2023 02:42 PM
I'm thrilled to hear that you found value in our interactions, Kristin! Your positive feedback is greatly appreciated. Helping you navigate through the mortgage process was my pleasure, and I'm glad I could assist in answering your questions...
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5.0
Encompass
B
Becky W
Front Royal, VA
Posted on August 29th, 2023 01:21 PM
Communication and taking great care of my first time home buyers!
Reply from Michelle Napier
August 29th, 2023 03:17 PM
Thank you so much for your kind words, Becky. I'm thrilled to hear that your experience with us at CBM Mortgage was positive and that you appreciated our communication. It was my absolute pleasure to work with you on this! Please don't hesitate...
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5.0
Encompass
H
Halie C
Front Royal, VA
Posted on August 26th, 2023 01:02 AM
Michelle and her team made buying our first house a great experience!
Reply from Michelle Napier
August 26th, 2023 03:03 PM
Thank you so much for your kind words, Halie! It was a pleasure helping you and Nathan purchase your first home. We take great pride in providing our clients with excellent service and I'm so glad that was your experience with CBM Mortgage....
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5.0
Encompass
B
Bruce R N
Stephens City, VA
Posted on August 25th, 2023 10:30 PM
You and your great team!
Reply from Michelle Napier
August 26th, 2023 03:05 PM
Thank you, Bruce! I'm so glad we were able to provide you with the excellent customer service experience you deserved! I'll be sure to pass along your kind words to the team.
5.0
Encompass
B
Brian D
Stephens City, VA
Posted on August 20th, 2023 01:30 AM
She was always available when I needed her. She kept us all up to date at all times and was on top of her game! I would strongly recommend her to anyone. Thank you again for all your help!
Reply from Michelle Napier
August 21st, 2023 05:44 PM
Thank you so much for your kind words, Brian! It was a pleasure working with you. I'm grateful for your 5-star review and I look forward to working with you again in the future!
2.5
Encompass
T
Taylor J H
Stanley, VA
Posted on August 18th, 2023 01:53 PM
Lack of communication was a big issues during the process. Emails would be sent with documents and no explanation or information about the documents. Was not updated or informed of the processes unless I specifically called and made it a point...
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5.0
Encompass
S
Susan M
Faber, VA
Posted on July 31st, 2023 02:34 PM
Michelle did a great job throughout the process. She did her work diligently throughout the process. She was communicative and responsive.
Reply from Michelle Napier
August 21st, 2023 05:45 PM
Thank you so much for taking the time to leave this review, Susan! I'm glad that I was able to help you during the process and I'm delighted to hear that you were satisfied with my work. It was a pleasure working with you and I'm so glad you...
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4.66
Encompass
M
Ma C K A
Stephens City, VA
Posted on July 21st, 2023 01:41 PM
Thank you so very much for all of your help in securing our loan for our very first home. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. Thank you for your patience....
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4.16
Encompass
S
Sarah C
Stephens City, VA
Posted on July 18th, 2023 02:34 PM
Michelle was very responsive to my Client and got us to closing on time with no issues.
5.0
Encompass
L
Luke H J
Front Royal, VA
Posted on July 13th, 2023 02:32 AM
I came to Michelle looking for a loan for my first home and she helped me in every way possible, being that I know nothing about buying a home. She would answer and help with any question or any problem that I had and got me through the whole...
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