Malcolm Miller at CrossCountry Mortgage
Outside Loan Originator | NMLS #1778886
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lacey, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering... Show More
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As a first time home buyer, Malcolm did a great job educating me, explaining to me and walking me through the whole process.
Reply from Malcolm Miller
July 16th, 2026 06:29 PM
Kelly, I'm glad to hear that I could help guide you through the home buying process. Thank you for trusting me with such an important milestone, and I appreciate your kind words.
On top of all the details and clear communicatio.
Reply from Malcolm Miller
July 15th, 2026 05:28 PM
Joe, I'm happy to hear that you appreciated the attention to detail and clear communication throughout the process. Your feedback is greatly valued, and I'm thankful for your kind words.
Smooth process
Reply from Malcolm Miller
June 26th, 2026 04:27 PM
Gregory, I'm pleased to hear that you found the process smooth. Your feedback is valued and appreciated. Thank you for choosing CrossCountry Mortgage, LLC!
You guys are very special to us and everyone who has an ear around me gets refered to you thank you so much. I've sent two family members your info and they know where I started and where you helped me make it to. That says everything about...
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Reply from Malcolm Miller
March 16th, 2026 02:57 PM
I truly appreciate your thoughtful words and the referrals, Jereme. It means a lot to me that you've shared your experience with others and trusted me to assist your family members as well. Knowing how I was able to help you reach your goals...
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Malcolm and his team were very upfront with the whole process. He kept my expectations in check and after a very long wait to close. Him and his team got the ball rolling so fast that I was even caught off guard with how quickly it happened....
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Reply from Malcolm Miller
January 9th, 2026 03:35 PM
It means a lot to know that you found the process straightforward and transparent. I'm glad that we could address your expectations and move quickly toward closing, even if it felt a bit fast! It's great to hear that you appreciated the accessibility...
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Malcolm Miller was very responsive in answering my questions.
Malcolm, Kirsten, Colleen, and the entire team made the process easy, and they were all a pleasure to work with!
Reply from Malcolm Miller
August 3rd, 2025 01:21 PM
I'm delighted to hear that you found working with me, Kirsten, Colleen, and the entire team a pleasure and that we made the process easy for you. It was great being part of your journey, and your kind words mean a lot to us. Thank you for choosing...
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Underwriter issues with timing of closing. Had to move closing at the last moment and then have an additional inspection to be done - at my expense.
Great service and excellent communication. You were incredibly helpful throughout the process and very patient with us. Thank you so much for everything!
Reply from Malcolm Miller
April 22nd, 2025 03:33 AM
I'm thrilled to hear that you found the service and communication excellent. It was my pleasure to assist you throughout the process, and your kind words are greatly appreciated. Thank you for choosing CrossCountry Mortgage, LLC!
Very easy to work with. gave great advice and constantly kept me in the loop
Reply from Malcolm Miller
April 9th, 2025 12:36 PM
I'm thrilled to hear that you found the process easy and the advice helpful. Keeping you informed throughout was a priority, and I appreciate your feedback. Thank you for choosing CrossCountry Mortgage, LLC.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lacey, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1778886 | Branch NMLS #1616039
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1778886
Hobbies
- Motorcycles skydiving wakeboarding drum guitar
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095