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An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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5.0
Encompass
L
Lisa C F
Manvel, TX
Posted on February 10th, 2024 12:22 PM
Wonderful service, courteous and friendly. Very knowledgeable staff.
Reply from Lisa Ballard
February 10th, 2024 08:55 PM
Thank you so much for your kind words, Lisa. I'm elated to hear that you found my service at Highlands Residential Mortgage, Ltd. satisfactory. Our team is always striving to provide the best service and knowledge to our customers. Your feedback...
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5.0
Encompass
C
Claudia M C
Houston, TX
Posted on December 30th, 2023 07:45 PM
They where all very helpful in every step of the way.
Reply from Lisa Ballard
January 3rd, 2024 12:34 PM
I'm thrilled to hear you felt supported during your experience with Highlands Residential Mortgage, Ltd. It is our mission to make the mortgage process as smooth and straightforward as possible, and your feedback confirms that we were able...
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4.16
Encompass
Y
Yazmin S
Houston, TX
Posted on December 4th, 2023 11:02 PM
Lisa is great together with her team.
Reply from Lisa Ballard
December 5th, 2023 12:59 AM
Thank you Yazmin! It was our pleasure! So happy for y'all!
5.0
Encompass
A
Alexis M S
Dickinson, TX
Posted on October 22nd, 2023 04:12 AM
They were very helpful through the whole process and kept me informed and pointed me in the right direction to accomplish the goals we set. I am so grateful to have her as my loan officer
Reply from Lisa Ballard
October 23rd, 2023 04:03 AM
Thank you so much for your kind words! So incredibly happy for you and yours! It was my sincere pleasure to help navigate you on this journey!
5.0
Encompass
L
Luis C G
Houston, TX
Posted on October 20th, 2023 12:17 AM
Lisa and the team were amazing. There were some challenges but they were able to resolve them quickly and helped me get into my first home ! I’m so blessed getting to know Lisa.
Reply from Lisa Ballard
October 20th, 2023 01:37 AM
It was indeed my true pleasure Luis! So happy that Sandra introduced us! Couldn't possibly be happier for you! Thanks for trusting me through the process!
5.0
Encompass
S
Sandra R
Houston, TX
Posted on October 16th, 2023 01:48 PM
More than once Lisa has saved transactions that other Lenders could not do. She has been the heroine of some of my clients, and for that I will always be grateful. Thank you Lisa, I know I can always count on you.
Reply from Lisa Ballard
October 19th, 2023 11:33 PM
I am genuinely touched by your kind words, Sandra. No words can express my gratitude for your high rating and positive feedback. It’s always a pleasure to be of service, and I'm thrilled I could assist in your transactions. At Highlands Residential...
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5.0
Encompass
A
Assita T
Missouri City, TX
Posted on September 27th, 2023 02:14 PM
Lisa and her team went above and beyond my expectation. Lisa was always available by text or phone call. I am more than happy.
Reply from Lisa Ballard
September 27th, 2023 02:41 PM
Thank you so much Josie! You were a pleasure to work with, and I’m so happy for you!
5.0
Encompass
R
Rachelle T
Missouri City, TX
Posted on September 27th, 2023 12:50 PM
Lisa and communication throughout the process.
Reply from Lisa Ballard
February 10th, 2024 08:58 PM
Thanks so much for your continued trust in me Rachelle! Keeping you and your clients happy is a high priority!
5.0
Encompass
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Lucia L
Dickinson, TX
Posted on September 1st, 2023 01:50 PM
Thanks a lot for all the help!
Reply from Lisa Ballard
September 1st, 2023 03:36 PM
It was truly my pleasure Lucy! So happy for y'all!
5.0
Encompass
A
Amber H
Dickinson, TX
Posted on September 1st, 2023 11:11 AM
Lisa was always reaching out and making sure everything was going smoothly. She was instantly available to her clients when they had questions. And she worked well with me to get this transaction to close as quickly as possible and smoothly...
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Reply from Lisa Ballard
September 1st, 2023 03:35 PM
Thanks so much for your kind words Amber! It was a pleasure to work with you again, and look forward to doing so again in the near future!

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