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NMLS# 9392 (www.nmlsconsumeraccess.org). American Advisors Group (AAG) is headquartered at 18200 Von Karman Ave., Suite 300, Irvine, CA 92612. For full legal disclosure, please visit https://www.aag.com/legal-information/. For industry professionals only – not intended for distribution to the general public.
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5.0
SFTP
J
Jim W
PUEBLO, CO
Posted on February 26th, 2022 09:14 PM
Responsive and informative.
3.25
SFTP
C
Craig W
SAVAGE, MN
Posted on January 24th, 2022 09:46 PM
Funding took a while to get done. Buyers sat around in office waiting for 90 minutes after signing. Finally just told closer to mail check to them and left.
4.75
SFTP
F
Floyd W
PUYALLUP, WA
Posted on December 13th, 2021 06:48 PM
John was great some of the other parts of the process were a little more difficult.
3.25
SFTP
B
Brian C
MESA, AZ
Posted on November 23rd, 2021 03:32 PM
Underwriting is terrible-4 weeks in UW? (Mazza)Processing is really bad-asks for same thing over and over because it takes so long they forget what they have. Apparently, cant communicate.Trying to get AAG removed from our approved Lender List....
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5.0
SFTP
K
Kevin R
CULPEPER, VA
Posted on November 9th, 2021 08:49 PM
Because John is my main man
5.0
SFTP
D
Don J
NEW KENT, VA
Posted on November 1st, 2021 06:10 PM
John's knowledge and attitude
4.25
ManualUpload
J
James W
LAKEWOOD, CO
Posted on October 4th, 2021 07:59 PM
Process drags on with too many repeat requests with each then requiring a 72 hour turnaround.
4.25
SFTP
G
Gustavo L
Douglasville, GA
Posted on October 4th, 2021 07:43 PM
....................................
4.0
SFTP
H
Hector R
ORANGE, CA
Posted on August 1st, 2021 05:39 PM
Much better response vs prior AE.
3.75
SFTP
D
David W
KINGSTON, WA
Posted on July 26th, 2021 02:24 PM
John is GREAT. Always helpful and extremely responsive. I love having him as a partner in my loans.AAG, however, makes John's job - and my job - absolutely miserable. Extremely poor turn times; frustrating redundancy from Processors; poor communication...
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