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Jocel De Castro

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Mortgage Advisor | NMLS# 1613305

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At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tai...... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Overall Ratings
5.0
(9)
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Reviews from Web
  • 5.0
    Encompass
    N
    Norma Z
    Oakland, CA
    Posted on January 19th, 2026 05:27 PM
    Efficient work and great communication.
    Reply from Jocel De Castro
    January 20th, 2026 05:28 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 5.0
    Encompass
    C
    Cherry L C
    Hercules, CA
    Posted on January 2nd, 2026 04:57 PM
    Jocel De Castro, provided exceptional service with clear, timely communication throughout the entire process. Professional, responsive, and truly supportive from start to finish. Highly recommended!
    Reply from Jocel De Castro
    January 5th, 2026 07:14 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • 5.0
    Encompass
    R
    Rigel N
    Hercules, CA
    Posted on December 23rd, 2025 03:45 AM
    Working with Jocel De Castro was an absolute pleasure from start to finish. Her communication was clear, timely, and consistent, which made a huge difference throughout the entire transaction. She took the time to explain options, set realistic...
    read more
  • 5.0
    SFTP
    M
    Marilou S D
    Richmond, CA
    Posted on December 18th, 2025 03:14 PM
    Jocel is very professional and very helpful to us. She respond to queries immediately even if she's not at work or on special family occasions. I really appreciate her kindness and her support in the procurement of our first home... i hope...
    read more
    Reply from Jocel De Castro
    December 19th, 2025 05:52 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    Encompass
    J
    Jose A O
    Hercules, CA
    Posted on December 18th, 2025 05:09 AM
    It was great working with jocel,very knowledgeable and professional every step of the way she made the journey of buy a property very pleasant and we are greatful to had the opportunity of been working with jocel,
    Reply from Jocel De Castro
    December 19th, 2025 07:44 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    SFTP
    J
    Jessica P
    Martinez, CA
    Posted on December 17th, 2025 10:46 PM
    Jocel went through great lengths to get our loans secured in an extremely fast closing. She was available at all hours and answered all of our questions.
    Reply from Jocel De Castro
    December 18th, 2025 10:47 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 5.0
    SFTP
    N
    Nolan L T B
    Tracy, CA
    Posted on December 17th, 2025 04:17 PM
    Great response
    Reply from Jocel De Castro
    December 18th, 2025 04:17 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 5.0
    SFTP
    A
    Analyn D B
    Tracy, CA
    Posted on December 17th, 2025 12:43 AM
    I had a great experience because she was extremely knowledgeable and supportive throughout the home mortgage change process. She took the time to explain every step clearly, answered all of my questions promptly, and made sure I felt confident...
    read more
    Reply from Jocel De Castro
    December 18th, 2025 12:44 AM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    SFTP
    C
    Charles M C
    Sacramento, CA
    Posted on December 16th, 2025 11:52 PM
    Great experience
    Reply from Jocel De Castro
    December 17th, 2025 11:53 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • 9 of 9
    About
    At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tailored to your unique goals. We’re committed to helping you make the right choice for you and your family, and to delivering a level of customer service that not only meets but exceeds your expectations. From first conversation to closing day, you can count on us to make your mortgage experience smooth, transparent, and truly supportive.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    108
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1613305
    Disclaimer
    Change Lending, LLC dba Change Home Mortgage, 175 N Riverview Drive, Suite C, Anaheim, CA 92808. NMLS ID #1839. Verify licenses at: www.nmlsconsumeraccess.org. AZ: Arizona Mortgage Banker License #0925326; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act and California Financing Law; CO: Regulated by the Division of Real Estate; GA: Georgia Residential Mortgage Licensee #48010; MN: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206(3) & (4); NJ: Residential Mortgage Lender License – N.J. Department of Banking and Insurance; OH: Ohio Residential Mortgage Lending Certificate of Registration #RM.804654.000. RI: Rhode Island Licensed Lender #20224336LL. For other states, visit www.changemtg.com. All loans are subject to credit approval and acceptable collateral. Additional terms and conditions apply. Programs, rates, terms, and conditions may change without notice. Not all programs are available in all states. This is not a commitment to lend. Equal Housing Lender. © 2025. Change Lending, LLC. All rights reserved.