Jae Ro
Senior Mortgage Advisor | NMLS# 1956762
At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tai...... Show More
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Business Hours
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8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
There were never any surprises; Jae was upfront about everything and made the entire process feel easy. He was always available when we had questions and handled all the little snags we hit along the way with grace and compassion.
Reply from Jae Ro
June 8th, 2026 09:40 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Jae Ro delivered exactly what he said he would. He was great with my clients and kept eceryone up to date. I am very happy and pleased we were able to close this trans so quickly!
Very helpful throughout the whole process great customer service
Reply from Jae Ro
May 15th, 2026 04:08 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Jae was extremely helpful and knowledgeable. We started the process with a different lender/officer and it was a nightmare. So thankful we met Jae and i I have already referred him to my business partners.
Reply from Jae Ro
April 30th, 2026 08:03 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Quick and responsive.
Reply from Jae Ro
March 27th, 2026 08:40 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Jae was great - very easy to communicate with, super helpful and with a lot patience. He was very responsive during the closing and did everything to close on time. Highly professional advisor!
Reply from Jae Ro
December 18th, 2025 04:15 PM
I enjoyed working with you. Thanks for the great feedback.
First, my agent told me he was my financial advisor, but he didn't tell me he was also the lender.Then, Jae told me not to worry and sign as a first-time home buyer; the price on the initial sheets isn't what it will be, and it will come down....
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About
At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tailored to your unique goals.
We’re committed to helping you make the right choice for you and your family, and to delivering a level of customer service that not only meets but exceeds your expectations. From first conversation to closing day, you can count on us to make your mortgage experience smooth, transparent, and truly supportive.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1956762
Disclaimer
Change Lending, LLC dba Change Home Mortgage, 175 N Riverview Drive, Suite C, Anaheim, CA 92808. NMLS ID #1839. Verify licenses at: www.nmlsconsumeraccess.org. AZ: Arizona Mortgage Banker License #0925326; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act and California Financing Law; CO: Regulated by the Division of Real Estate; GA: Georgia Residential Mortgage Licensee #48010; MN: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206(3) & (4); NJ: Residential Mortgage Lender License – N.J. Department of Banking and Insurance; OH: Ohio Residential Mortgage Lending Certificate of Registration #RM.804654.000. RI: Rhode Island Licensed Lender #20224336LL. For other states, visit www.changemtg.com. All loans are subject to credit approval and acceptable collateral. Additional terms and conditions apply. Programs, rates, terms, and conditions may change without notice. Not all programs are available in all states. This is not a commitment to lend. Equal Housing Lender. © 2025. Change Lending, LLC. All rights reserved.