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Corporate NMLS #14210 · CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. Colten Mortgage is a Division of All Western Mortgage and supports Equal Housing Opportunity. NMLS ID #14210 (www.nmlsconsumeraccess.org) | 303-835-9928 | 6021 S. Syracuse Way, Ste. 104, Greenwood Village, CO 80111. Regulated by CO Division of Real Estate.
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5.0
Encompass
K
Kenton R B
Aurora, CO
Posted on January 30th, 2024 05:03 PM
First time home buyer here - and I could not be more happy with Heidi and the team! My partner and I were admittingly ignorant to the home buying process and Heidi spent HOURS explaining every detail to us and explaining all the terminology....
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Reply from Heidi Tackett
February 1st, 2024 05:03 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
Encompass
C
Christine N
Aurora, CO
Posted on December 24th, 2023 12:19 AM
Great experience
Reply from Heidi Tackett
December 26th, 2023 12:21 AM
I enjoyed working with you. Thanks for the great feedback.
5.0
Encompass
D
Diane T
Littleton, CO
Posted on October 23rd, 2023 11:57 PM
Our experience was absolutely outstanding! Heidi went above and beyond to support us through our house hunting journey and building process in terms of helping us decide when to lock, keeping us informed of changes in the interest rates, and...
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Reply from Heidi Tackett
October 26th, 2023 12:00 AM
I really appreciate the feedback and am looking forward to working with you again.
5.0
Encompass
H
Heather C
Littleton, CO
Posted on October 23rd, 2023 12:16 PM
Great team to work with! Very friendly and responsive to all our questions (and we a lot!). Heidi was patient with us through our whole house hunting and building process. We highly recommend (and have already recommended) Heidi for all mortgage...
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Reply from Heidi Tackett
October 25th, 2023 12:20 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
5.0
Encompass
T
Tamara B
Littleton, CO
Posted on October 22nd, 2023 02:38 PM
Call Heidi!
Reply from Heidi Tackett
October 24th, 2023 02:42 PM
I enjoyed working with you. Thanks for the great feedback.
5.0
Encompass
B
Brent C Y
Evergreen, CO
Posted on July 24th, 2023 12:50 AM
Process was simple and stress free.
5.0
SFTP
A
Azam M
Edgewater, CO
Posted on June 30th, 2023 02:29 AM
I've already recommended multiple friends who are potential homebuyers to Colten Mortgage and Heidi, and hope they follow-through! Heidi was responsive, listened well, communicated clearly, and took the time to explain options and situations...
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Reply from Heidi Tackett
September 27th, 2023 03:14 AM
I really appreciate the feedback and am looking forward to working with you again.
4.87
Encompass
C
Chelsey E J
Edgewater, CO
Posted on April 27th, 2023 05:15 PM
Great experience
Reply from Heidi Tackett
September 27th, 2023 03:14 AM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
5.0
Encompass
S
Simon R
Edgewater, CO
Posted on April 12th, 2023 06:05 PM
Colten and Heidi were easy to work with and delivered what they promised.
Reply from Heidi Tackett
September 27th, 2023 03:14 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
Encompass
A
Andrew D R
Monument, CO
Posted on September 27th, 2022 03:04 PM
Great experience, Heidi would always make time for you even if it was after 9pm.

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