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No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.
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5.0
Encompass
M
Manuel H
Kennewick, WA
Posted on September 21st, 2023 07:18 PM
Eric made a possibility into a reality. We were let down by other loan officers. And thanks to God and Eric we have our home loan. Would definitely recommended him.
Reply from Eric Melling
September 21st, 2023 07:39 PM
I am truly humbled by your kind words, Manuel. It was my absolute pleasure to assist you in securing your home loan. After hearing about your previous experiences, I was determined to ensure that you received the best service possible. I'm...
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5.0
Encompass
D
Diane L R
Kennewick, WA
Posted on September 21st, 2023 03:54 PM
Eric assured us of a quick close so we took a leap of faith and it happened in 20 days. Eric always was available for questions. Thank you.
Reply from Eric Melling
September 21st, 2023 06:36 PM
I'm thrilled to hear that your experience with 1st Security Bank Home Lending was a positive one, Diane. Your faith in our services is greatly appreciated and I'm glad I was able to meet your expectations for a swift closing. It was my pleasure...
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5.0
Encompass
B
Beverly L B
Richland, WA
Posted on July 30th, 2023 01:26 PM
Eric guided me to make the best financial choices regarding my loan. He helped with reviewing my property tax , car insurance and I was able to cut cost that had been over paying .Definitely would refer family and friends to Eric. Thank you
Reply from Eric Melling
September 27th, 2023 03:14 AM
Hi Beverly, thank you for your kind words! I'm so glad that I was able to provide you with the guidance and help you needed to make the best financial choices for your loan. I'm thrilled to hear that I was able to help you cut costs and that...
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5.0
Encompass
G
Ginger S
Richland, WA
Posted on January 23rd, 2024 09:37 PM
Eric was very friendly, helpful and informative. The process simple and straightforward; more importantly, there were no surprises. I already have referred family members to Eric, and I will continue to refer as I come across people needing...
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Reply from Eric Melling
January 24th, 2024 07:34 PM
I truly appreciate your kind words, Ginger. It was a pleasure assisting you and making your process with 1st Security Bank Home Lending as straightforward as possible is always a priority for me. I'm thrilled you felt comfortable referring...
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4.5
Encompass
S
Stephen J K
West Richland, WA
Posted on January 3rd, 2024 01:55 PM
Eric was extremely attentive to our needs
Reply from Eric Melling
January 4th, 2024 06:26 PM
Thank you, Stephen, for your positive review and rating. I'm glad to hear that I was able to attend to your needs effectively. It's always a priority for us at 1st Security Bank Home Lending to ensure our clients feel heard and well-served....
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5.0
Encompass
T
Tamara H
Pasco, WA
Posted on December 4th, 2023 04:07 PM
Great Communication, always available to answer my questions!
Reply from Eric Melling
December 4th, 2023 08:05 PM
I'm thrilled to hear that you had a positive experience with us, Tamara! Your kind words and stellar rating mean a lot. At 1st Security Bank Home Lending, we strive to provide excellent communication and be available for our customers at all...
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5.0
Encompass
W
William R R
West Richland, WA
Posted on September 6th, 2023 07:13 PM
Great communication, found the best fit for the loan and then adjusted it in the end to make it happen.
Reply from Eric Melling
September 11th, 2023 08:06 PM
I sincerely appreciate your positive feedback, William. It was my pleasure to assist you in finding the best loan fit at 1st Security Bank Home Lending. I'm delighted to hear that the adjustment in the end was successful for you. I strive to...
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5.0
Encompass
Y
Yoori N
West Richland, WA
Posted on July 28th, 2023 04:45 PM
Very good communication!
Reply from Eric Melling
September 27th, 2023 03:14 AM
Thank you, Yoori, I'm glad that you had a great experience with 1st Security Bank Home Lending. I'm glad that my communication was helpful and that I was able to provide you with the service you needed. Thanks again for your review and for...
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5.0
Encompass
K
Kathleen D S
Kennewick, WA
Posted on July 27th, 2023 04:25 PM
I enjoyed working with everyone at 1st Security Bank
Reply from Eric Melling
September 27th, 2023 03:14 AM
Thank you so much for the 5 star rating, Kathleen! I'm so glad you enjoyed working with us at 1st Security Bank Home Lending.
5.0
Encompass
M
Michael A E
Glendale, AZ
Posted on May 30th, 2023 04:02 PM
Handled all the small details, simplified the process.
Reply from Eric Melling
September 27th, 2023 03:14 AM
Thank you so much, Michael, for the kind words about 1st Security Bank Home Lending and my services. I'm so glad to hear that I was able to simplify the process and take care of all the small details. I really appreciate your support.

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