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Licenses
  • NMLS# 411395
Services Offered
  • Mortgages, Construction Lending, Conventional purchase and refinance, FHA, VA, USDA
Business Hours
Monday
8:30 AM to 6:00 PM
Tuesday
8:30 AM to 6:00 PM
Wednesday
8:30 AM to 6:00 PM
Thursday
8:30 AM to 6:00 PM
Friday
8:30 AM to 6:00 PM
Saturday
10:00 AM to 4:00 PM
Sunday
11:00 AM to 4:00 PM

Time Zone

Eastern Time
Disclaimer
Equal Housing Lender © 2022 BankSouth Mortgage Company, LLC. NMLS# 690971. All Rights Reserved. Credit and collateral are subject to approval. Terms and conditions apply. Rates, program terms and conditions are subject to change without notice. Some programs have geographic restrictions. This is not a commitment to lend.
  • Rating
  • About
  • Contact
5.0
Encompass
E
Elenor R
SAVANNAH, GA
Posted on November 25th, 2023 02:38 PM
The experiencxe encountered with Carol Schretter has been awesome! She was extremely knowledgeable about information and her level of effective communication is next to none! She was always pleasant. respectful, encouraging and thoughful! She...
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Reply from Carol Schretter
November 25th, 2023 03:02 PM
Oh, Elenor, thank you very much for your kind words. You write eloquently! I am so glad that my team and I were able to help you to reach your goal of owning a home. It was our honor! I hope you have many wonderful times in your new home.
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5.0
Encompass
C
Christopher E E
SAVANNAH, GA
Posted on August 1st, 2023 02:28 PM
Carol is the absolute BEST. Carol and her team were highly organized and thorough. We never had any trouble getting in touch to ask questions and they made sure everything was communicated clearly and efficiently. 10/10 would recommend. Thank...
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Reply from Carol Schretter
August 26th, 2023 08:54 PM
Christopher, thank you so much for your kind words. It has been a pleasure to work with you and I am so glad that you found the experience to be efficient and stress-free. I am truly grateful for your recommendation. I look forward to photos...
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5.0
Encompass
J
James C K
GUYTON, GA
Posted on May 25th, 2023 11:23 AM
Carol is amazing, this is our second time using her. It continues to be outstanding customer service, attention to detail and overall satisfaction in taking care of every need during the loan process.
Reply from Carol Schretter
August 26th, 2023 08:55 PM
Thank you so much, James! I am so happy to hear that you were satisfied with the service I provided on your second loan with BankSouth Mortgage. It is always my goal to provide excellent customer service, attention to detail, and overall satisfaction....
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3.16
Encompass
E
Edna I M
BLUFFTON, SC
Posted on February 6th, 2024 08:04 PM
El proceso duro muchísimo tiempo
Reply from Carol Schretter
February 6th, 2024 08:41 PM
I appreciate your feedback, Edna. I apologize if the process seemed extensive and time-consuming. At BankSouth Mortgage, we aim to provide the highest level of service and your rating reflects that there might be room for improvement. We'll...
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5.0
Encompass
T
Tyler C C
SAVANNAH, GA
Posted on January 23rd, 2024 01:33 PM
Always great to deal with Carol and her team.
Reply from Carol Schretter
January 23rd, 2024 08:08 PM
I sincerely appreciate your positive feedback, Tyler. My team and I at BankSouth Mortgage strive to maintain remarkable customer service. It's always a pleasure working with you, and we look forward to assisting you in the future. Thanks for...
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5.0
Encompass
D
Delores M
SAVANNAH, GA
Posted on January 16th, 2024 02:41 PM
Communication and updates made this experience great
Reply from Carol Schretter
January 16th, 2024 04:06 PM
I couldn't be happier to hear that you had a great experience, Dee! It's always my goal to keep my clients well-informed and updated throughout the entire mortgage process. Thank you for entrusting your mortgage needs to me and BankSouth Mortgage....
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5.0
Encompass
S
Shadreyl G
SAVANNAH, GA
Posted on January 15th, 2024 11:33 PM
The process was seamless… I do not have a single complaint! Ms. Carol and her staff were nothing short of amazing! They made one of my dreams come true ?
Reply from Carol Schretter
January 16th, 2024 02:09 PM
Thank you so much for your kind words, Shadreyl. I'm thrilled to hear that you found our process seamless and that my team and I were able to assist in making one of your dreams come true. Your satisfaction is our priority, and your review...
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4.66
Encompass
T
Thi K D V
Savannah, GA
Posted on January 7th, 2024 02:03 PM
Very good service
Reply from Carol Schretter
January 7th, 2024 02:08 PM
Thank you, Thi, for your feedback. I'm thrilled to know you found our service to be very good. Your rating means a lot to us at BankSouth Mortgage. We strive to provide the highest level of service to all our customers. Looking forward to serving...
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5.0
Encompass
J
James A K
PALM HARBOR, FL
Posted on January 1st, 2024 05:29 PM
Carol is always a pleasure to work with, thank you for the services provided and we look forward to your assistance with our next purchase!
Reply from Carol Schretter
January 1st, 2024 05:34 PM
Thank you! It is always an honor to help you and Christy. Let's do this again real soon. :)
5.0
Encompass
C
Christy Y
PALM HARBOR, FL
Posted on December 29th, 2023 01:03 PM
This is our 3rd properties we purchased with help of Carol and her team, she is very knowledgable and will go above and beyond to ensure we get the best deal and information prior purchasing.
Reply from Carol Schretter
January 1st, 2024 05:35 PM
Thanks so much for trusting me with your mortgage needs. I appreciate your trust in me and my team. It is always a pleasure helping you.

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