For CXOS, Experience is EVERYTHING

Customer, employee, and product experience data at your fingertips. Automate and consolidate your experience programs to build culture and drive outcomes across your enterprise. 

Power your Department

How does experience management impact your business?

Influence Buyers

%

Among U.S. customers, 65% find a positive experience with a brand to be more influential than great advertising. (PWC)

Win with CX

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80% of customers say the experience businesses provide is just as important as its products and services. (Salesforce)

Make CX Your Company Differentiator

%

Today, 89% of companies say they are competing primarily on the basis of customer experience––up from just 36% in 2010. (Gartner)

Build Referrals

x

A good customer experience makes a person five times more likely to recommend a company and more likely to purchase in the future (HBR)

The way that customers and employees feel about your brand and their decision to choose you over your competition is directly tied to the quality of their experiences. For CXOs given the daunting task of optimizing experiences across every employee, team, department, location – and for every customer – the Experience Management Platform (XMP) consolidates and automates it all. We work with you to build your experience campaigns, based on your business objectives, and you watch the magic happen. 

Customer and employee experiences are connected, so should the platform where you operate a full experience program. For every important point on the customer and employee journey, understand areas of improvement, drive initiatives, reward and motivate with experience data. Connect experience data to compensations, benchmark, gamify experience to motivate. Build a culture of experiences and watch your business transform.

Be found locally, build trust globally, and fuel your experience programs with XMP.

Want to see how XMP can power 

your experience department?


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