SAN RAMON, CALIF.—The Agent Support Network of America (ASNOA) has entered into an enterprise partnership with leading reputation management solution Experience.com (Formerly SocialSurvey) to elevate customer experience, reviews and online presence for all ASNOA affiliates. ASNOA’s commitment to providing marketing support, business automation, training and cutting-edge technology to independent insurance agents led to identifying Experience.com (Formerly SocialSurvey) as the ideal reputation management partner.
“Social media, reviews and referrals are huge portions of the consumer journey, and we want to help our agents grow in this space with a practical, affordable and results-driven solution,” said ASNOA’s COO, Nick Petrocelli. “Our agents need to be where the consumer expects them to be, and that is online with a supported and credible digital presence. That’s why ASNOA is excited to bring innovative review management to our affiliates through a strong partnership with Experience.com (Formerly SocialSurvey).”
“Local insurance agencies deserve the absolute best in customer experience technology and marketing automation,” said Experience.com (Formerly SocialSurvey) CEO, Scott Harris. “Our partnership with ASNOA will empower their affiliates to automate customer feedback, online reviews and social posting while building the personal brand of every single agent in the network. We’re thrilled to be partnering with this forward-thinking organization that is so deeply committed to its members.”
The Agent Support Network of America (ASNOA) is one of the largest, leading networks of independent insurance agents that provides more than just carrier access and top-tier commissions. ASNOA is a fully integrated service, support and marketing provider that helps independent agents grow their business.
Experience.com (Formerly SocialSurvey) empowers businesses to drive employee behavior while improving customer experience, online reputation and revenues. Its unique, player-integrated approach to customer feedback yields powerful CX insights while amplifying online reviews, marketing automation and local search rankings.