As all of you know, we recently launched SocialMonitor for Facebook and Twitter last month.
We are pleased to announce we have added a new monitor for Instagram. Starting now, you will be able to monitor Instagram posts by your agents as soon as they add Instagram to their profile. The Instagram posts will appear in the feed exactly like Facebook and Twitter feeds.
Connecting your Experience.com (Formerly SocialSurvey) profile to your Instagram business page will display the link to your Instagram page right on your Experience.com (Formerly SocialSurvey) public page.
Connecting to Instagram:
Login to your SocialSurvey profile
Navigate to Edit Profile
Click on the “Connect to Instagram” icon
Follow the steps onscreen to allow SocialSurvey access to your Instagram Posts
Please encourage your agents to login to Experience.com (Formerly SocialSurvey) and connect their Instagram profiles NOW!
Meanwhile, auto-posting to instagram is not available yet, we are working hard to get the feature for you. Stay tuned.
Have questions about SocialMonitor? Please reach out to your Customer Success Manager or [email protected]