Let’s Give Thanks to Those Who Feel Thankless - You can ask anyone that has ever handled a Claim and they will always respond in the same way. There is at least one time, if not many, when they’ve
The Better Business Bureau is Contacting Us About One of Our Claims!? - This can’t be good. Great, I have to respond to a complaint from an unhappy customer. I wonder which adjuster screwed up. I know for certain I am not the
My Customer Had An Insurance Claim: When Should We Ask About Their Claims Experience? - We all know that the Claims Experience is what insurance consumers are actually paying for. When something bad happens, they expect the Claims team to be there and help them
Engaging Insurance Agents in Remote Environments - Originally Published on The Standard Magazine It’s no secret that the professional landscape has undergone a massive transformation in 2020. A majority of us have transitioned from working in the
Experience.com (Formerly SocialSurvey) Announces Partnership with ASNOA - SAN RAMON, CALIF.—The Agent Support Network of America (ASNOA) has entered into an enterprise partnership with leading reputation management solution Experience.com (Formerly SocialSurvey) to elevate customer experience, reviews and online
Insurance Customer Experience Management has Evolved - We are WOW’ed to be recognized by Insurance CIO Outlook in their annual listing of Top 10 InsurTech startups that are impacting the industry. See what they wrote for the
Insurance Brand WINS Local Business - Fusco & Orsini Insurance Services is a prime example of a company that’s winning on Google. They’re a locally-owned, independent insurance agency in San Diego—a big, competitive market—and yet, they
Experience.com (Formerly SocialSurvey) and Clearsurance Announce Integration - Leading reputation management solution provider SocialSurvey announced that they have partnered with Clearsurance, the insurance industry’s first unbiased peer review marketplace for consumers, to drive verified reviews to the industry-leading
Partner Highlight: Fusco & Orsini Insurance Services - Recently, Experience.com (Formerly SocialSurvey) began partnering with insurance agencies and brokerages, and we would like to welcome our very first insurance agency, Fusco & Orsini Insurance Services! While only 6
Agent2021 with GaryVee & Scott Harris - If you missed Gary “GaryVee” Vaynerchuk’s Agent2021 Event in Miami, FL, you’re in luck! We’ve pulled together our top takeaways from the event. Agent2021 is a business innovation conference with
