SocialMonitor is now available to all Partners. Are you a Partner? Are you getting all the value available to SocialSurvey customers? Don’t miss next week’s PartnerProgram webinar (and SocialMonitor Demo).
PARTNERPROGRAM – Are you CONNECTED, INTEGRATED, PARTNERED? Did you know that SocialSurvey offers:
- Mid-process surveys?
- Automated Reviews from your Realtor partners?
- Employee reviews on Glassdoor and Indeed?
- Have you seen our new player card awards?
If you answered “no” to any of these questions, you are not alone. Finding ways to effectively communicate all the things we are building and launching is difficult. On June 26th, at 11am PST (2pm EST), we will host our PartnerProgram Webinar. Nearly 50 customers joined a similar session on June 11th (Watch Here). There was so much information on that webinar that most of the partners in attendance have already committed to having additional team members attend this session.
You won’t want to miss it! Here is a sneak peak:
SocialMonitor—You can now monitor all connected social media feeds for non-compliant activity. Our simple & smart monitoring platform works like an inbox. It can focus on specific keywords in posts to help automate scaleable compliance. It was designed by key Partners at last year’s Summit.
Our friends at Summit Funding get credit for this development and the results are insane. With a click of a button, we can activate Seller’s Agent and Buyer’s Agent reviews. They are seeing a 40% uptick in review data and lots of new referral / partner opportunities, not to mention social activity!
Let us sponsor your annual customer satisfaction awards at your next company conference. For years, the mortgage industry has been giving awards to production leaders. Let’s add recognition for those producers who deliver the best customer experience. SocialSurvey would be excited to design, print and sponsor these awards for your customer service all-stars!
We don’t know who to give credit for this idea, because nearly everyone asked for it. You get to pick the trigger point (‘approval’ is a common choice), congratulate the customer for their loan progress and ask them for feedback… “Congrats, your loan was recently approved. Let us know how we are doing so far.”
Did you know that potential recruits read an average of 7 reviews about your company before joining (or going to a competitor with better reviews)? Explore your Glassdoor and Indeed data and ratings. Is this what you want them to see? If you’re not managing your reputation on these sites, your unhappy former employees are happy to do it for you. SocialSurvey’s EmployeeWellCheck will power these sites for you and get you some great data for your marketing, culture and recruiting initiatives.
We will discuss all of the above initiatives, PLUS give you detailed information on how to get SocialMonitor FREE until 12/31/18. But, you must attend the PartnerProgram Webinar on June 26th, at 11am PST (2pm EST). Pre-register here.
About Experience.com (Formerly SocialSurvey)
SocialSurvey helps companies create WOW experiences by measuring customer and employee sentiment while automating workflows. SocialSurvey turns the true voice of the customer into the #1 ROI. This translates into process improvement, social sharing, third-party reviews, automated complaint resolution, new business creation and recruiting success.
Come and meet our Top Performers and industry professionals at this year’s “unconference” experience. Learn more at CreateWOWSummit.com and register now!