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SAN RAMON, CALIF.—A leading reputation management solution provider SocialSurvey announced that they have integrated with LendingTree, the mortgage industry’s largest online lending marketplace. LendingTree connects borrowers with multiple lenders so they can find the best loans…
SAN RAMON, Calif.—Experience.com (Formerly SocialSurvey) and MBS Highway are proud to announce a partner integration, allowing the conversion of more leads into borrowers by sharing social proof on reports.
Leading reputation management solution provider SocialSurvey announced that they have partnered with Clearsurance, the insurance industry’s first unbiased peer review marketplace for consumers, to drive verified reviews to the industry-leading Clearsurance platform.
“Clearsurance prides itself on providing consumers …
Here is a story of a company that dove into the deep end of the pool and fully immersed themselves into the CX 2.0 waters.
After Advantage Rent A Car merged with E-Z Rent A Car in …
Experience.com (Formerly SocialSurvey) is excited to be serving the automotive industry and especially to be doing so with an industry veteran of over 15 years, Warren Goodell. As our National Director of Sales in the Automotive Vertical, Warren explains the …
Measuring the Customer Experience (CX) to understand their sentiment is an important part of any business strategy.
NPS INDEX
Net Promoter Score (NPS), created in 2003 by Fred Reicheld, Bain & Company and Satmetrix, is a methodology …
Customer Experience (CX) is today’s powerful business currency that can make or break your business. In the past, if a customer had a memorable experience, they might tell a few friends or family members. Now, we’re in a new era: …
Let’s imagine you just made one of the biggest purchases of your life. You bought a new house and had to get a mortgage. Congratulations! The loan officer you worked with went above and beyond during the long process. She …
Recently, at the 2019 Lenders One Winter Conference in Austin, the SocialSurvey team ran a brainstorming workshop to help executives ideate the moments-that-matter that add up to 5-Star Reviews. We helped them understand that their brands are no longer …