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Think about Google like a referral partner. Usually, they know you, your business and trust that you will do a good job for their friend, family member or colleague.
Google accomplishes this through an algorithm that drives …
Think about Google like a referral partner. Usually, they know you, your business and trust that you will do a good job for their friend, family member or colleague.
Google accomplishes this through an algorithm that drives …
Experience.com (Formerly SocialSurvey) is excited to be serving the automotive industry and especially to be doing so with an industry veteran of over 15 years, Warren Goodell. As our National Director of Sales in the Automotive Vertical, Warren explains the …
Measuring the Customer Experience (CX) to understand their sentiment is an important part of any business strategy.
NPS INDEX
Net Promoter Score (NPS), created in 2003 by Fred Reicheld, Bain & Company and Satmetrix, is a methodology …
Customer Experience (CX) is today’s powerful business currency that can make or break your business. In the past, if a customer had a memorable experience, they might tell a few friends or family members. Now, we’re in a new era: …
Let’s imagine you just made one of the biggest purchases of your life. You bought a new house and had to get a mortgage. Congratulations! The loan officer you worked with went above and beyond during the long process. She …
You’re invited to 2019’s most innovative and interactive marketing and culture event, SocialSurvey’s Create WOW Summit. Join us in beautiful San Ramon, California this September 4th-6th for three exciting days of our “unconference”. We’ll be taking you to …
We have been working on something big and are excited to share our news. SocialSurvey has raised $14.5 million in new financing to expand our operations and products!
The funding is backed by venture capital veterans Curtis …
With the new movie, Pets 2, coming out in June, we thought it would be fun to highlight the furry and scaly friends of our SocialSurvey staff.
Read on for doggone cute pics (we think!) and fun facts about …
Almost a month ago, we announced our 2018 Top Performers in Mortgage Customer Satisfaction, listing our Top 250 Winning Loan Officers and Top 37 Winning Mortgage Companies in 4 divisions (Small, Medium, Large and Jumbo). Now it’s time to start …
Recently, at the 2019 Lenders One Winter Conference in Austin, the SocialSurvey team ran a brainstorming workshop to help executives ideate the moments-that-matter that add up to 5-Star Reviews. We helped them understand that their brands are no longer …