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Alert. Escalate. Resolve

Monitor

Monitor your entire team’s social media activity for compliance.

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Why Monitor?

Your users are already connected to Experience.com on a variety of social platforms. Our clients can now launch this new product without any boarding pain. Activating an entire company takes less than a minute, making it incredibly powerful for organizational compliance.

Monitor connects to social channels of users, branches, regions and the company. Your admin can select ‘any’ or ‘all’ to monitor. The monitor automatically flags posts with certain keywords. Automated communications, both internal and email, are included. Macros can be set for repetitive situations.

Teach Monitor to trust certain third-party sources that are known to be compliant. Keywords are preset but flexible. All activity is archived for years.

Features for Monitor

Keywords

Hundreds of pre-set keyword monitors. Easily add new keywords.

Monitor Users, Branches & Feeds

In a single feed, or select and view individual regions, locations and/or individual employees.

Inbox Format

Easily view entire stream, keyword alerts, escalated issues and resolved posts. Simply click to view a post.

Stream
Alert
Escalation
Resolution

Add Trusted Sources

Clean up your stream by labeling posts who are from approved content providers.

Alerts

Automated communication, bulk actions, macros with email and private notes tracking.

Reporting

Archive all posts and communications for compliance / regulatory reporting.

Social Connections

Easily track users’ active social connections.

Get a Custom Demo Today!

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Meet some of our Clients

Excellent response time to my needs with informative answers to my questions. Abby even offered outside the box solutions to my support questions. My staff at RE/MAX Alliance and The Maiocco Group couldn’t be more satisfied with Experience.com .”

Lenny M.
RE/MAX Alliance

Since adopting Experience.com , our survey response rate more than doubled to 60% and the voice of our customers is now easily shared online and with their social networks and our natural search ranking is quickly rising as a result! As we grow our market share of millennials, the largest generation ever to exist, our online reputation and social media presence is more important than ever. Experience.com is a great platform, with great service and great people.

Lauren M.

I am very impressed with this tool. From compliance to lead generation, to customer satisfaction, as well as SEO optimization, this is a tool worth looking at. It gives you visibility and helps you generate business leads. It offers you the workflow process to help fix the unhappy customers reviews and potentially turn those customers into raving fans. It’s all centralized, all managed by the company. Experience.com costs very little but does so much.

Barry Habib
MBS Highway

Experience.com has been great for my business. I always say I want to get testimonials but seldom get around to it. This system is so easy is have gotten more feed back recently using this product then I have in my entire 30 year career. Easy to use for the user and highly effective. Almost everyone I’ve sent a survey to has completed it with 5 stars and great comments, not to mention the 100’s of likes I get on my social media when it posts automatically! LOVE IT!”

Steve Christian
6 Degrees Company
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