Gather real time customer feedback from all sectors of the insurance business. Differentiate your Claims adjusting and Policy servicing by automatically increasing your positive review response rates and your star rankings. Grow your local insurance sales by being found on top of local search engines and getting chosen.
Synchronizes with your carrier or agency management system to automatically collect and share customer feedback. Automatically trigger surveys at the most meaningful points in your process and alert the company to negative feedback.
Automation is the key to increased review responses and improvement in your online reputation. Our customers have seen response rates as high as 65% and NPS improvements up to 50 points.
Automatically post reviews to 3rd party insurance review and search sites like Clearsurance.com, in addition to Google and Facebook to differentiate your excellent service.
Use an employee-centered approach to building your feedback campaigns. Send requests after service interactions and see your response rates, visibility, and CX results improve quickly.
Easily convert unhappy reviews into support tickets and forward to the people in the best position to make changes. Never miss an opportunity to encourage great service or coach through a negative interaction.
5.0 of 5.0 Stars
“If you aren’t on board, you’re already behind…”
Nicole of Marketing
5.0 of 5.0 Stars
“Experience.com Has Elevated My Business!”
Michael F. President
5.0 of 5.0 Stars
“The Results from the platform have been nothing short of amazing!”
Chris W. Customer Insights
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